Detail-oriented professional with strong cash handling, inventory management, and food safety compliance skills. Demonstrated ability to manage multiple tasks efficiently while delivering exceptional customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Wing Expert
Wingstop
Riverside, California
10.2024 - 07.2025
Prepared wings according to specific recipes and customer preferences.
Maintained cleanliness and organization of the kitchen workstations.
Assisted in inventory management by tracking wing supplies and ingredients.
Followed safety guidelines for food handling and equipment usage.
Collaborated with team members to ensure timely service during busy hours.
Processed customer transactions efficiently using point-of-sale systems.
Handled cash, credit, and debit transactions accurately and securely.
Restocked merchandise shelves to maintain inventory levels and availability.
Communicated promotions and loyalty programs to enhance customer engagement.
Cashier/Head Food Runner
Slice House
Riverside, California
07.2024 - 01.2025
Delivered food promptly to tables, ensuring accuracy and presentation.
Assisted servers by restocking supplies and maintaining cleanliness in dining areas.
Communicated with kitchen staff to coordinate timely food preparation and delivery.
Responded to customer inquiries regarding menu items and specials effectively.
Maintained organized trays for efficient service during high-volume periods.
Maintained accurate cash drawer and balanced registers at shift end.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Administrative Assistant/Customer Service Representative
Lotus Medical Career College
Pomona, California
06.2023 - 01.2024
Managed daily office operations and coordinated administrative tasks for smooth workflow.
Assisted students with enrollment processes and responded to inquiries promptly.
Organized and maintained student records using digital filing systems effectively.
Scheduled appointments and meetings for faculty, ensuring efficient time management.
Supported faculty in classroom preparation by organizing materials and resources.
Answered phone calls and routed inquiries to relevant staff members.
Performed clerical tasks such as filing, copying, faxing.
Assisted with data entry and filing of documents.
Reviewed, coded and scanned correspondence prior to filing.
Maintained filing systems for records, correspondence, reports and documents.
Courtesy Clerk
Rayley's
Chico, California
09.2019 - 02.2023
Assisted customers with inquiries and provided friendly service throughout the store.
Stocked shelves and ensured products were organized and displayed attractively.
Bagged groceries efficiently while ensuring customer satisfaction at checkout.
Provided support during store promotions by setting up displays and signage.
Provided excellent customer service by being friendly and courteous at all times.
Assisted with price checks, go-backs, and replenishing supplies.
Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Cashier/ Grocery Stocker
Costco
Chico, California
10.2018 - 03.2019
Handled returns and exchanges according to store policies and procedures.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Identified needs of customers promptly and efficiently.
Stocked shelves with products according to store layout and customer demand.
Organized inventory to ensure easy access and efficient replenishment.
Assisted customers by locating products and answering inquiries promptly.
Monitored product expiration dates and removed outdated items from shelves.
Hostess/Server
Rusty Bucket Restaurant and Tavern
Columbus, Ohio
03.2016 - 02.2018
Greeted guests warmly and ensured a positive first impression.
Managed reservations and organized seating arrangements efficiently.
Coordinated with servers to facilitate smooth dining service.
Assisted guests with menu inquiries and special requests promptly.
Took and processed food and beverage orders efficiently and accurately.
Prepared tables for service by setting up utensils, glassware, and condiments.
Operated POS terminals to input orders, split bills, and calculate totals.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Delivered food orders promptly and courteously.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Bob Evans Restaurant
Columbus, Ohio
07.2014 - 12.2016
Took orders and communicated with kitchen staff for timely meal preparation.
Resolved customer complaints promptly to maintain guest satisfaction standards.
Upsold menu items effectively to enhance guest experiences and increase sales.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Followed health safety guidelines when preparing and serving food products.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server/ Hostess
Outback Steakhouse
Chico, California
09.2012 - 02.2014
Managed tables efficiently to ensure timely service and guest satisfaction.
Collaborated with kitchen staff to coordinate food orders and special requests.
Maintained cleanliness and organization of dining area for optimal guest comfort.
Handled cash and processed payments accurately at the end of meals.
Upsold menu items to guests, enhancing their dining choices and experience.
Provided excellent customer service to ensure satisfaction.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Delivered food orders promptly and courteously.
Followed health safety guidelines when preparing and serving food products.
Checked food before serving it to customers.
Prepared drinks according to standard recipes.
Informed customers of daily specials and signature menu items.
Education
High School Diploma -
Fairview High School
Chico, CA
05-2011
Skills
Cash handling
Point-of-sale operation
Inventory management
Food safety compliance
Time management
Communication skills
Point-of-sale system
Merchandise restocking
Positive and professional
Product knowledge
Data inputting
Telephone skills
Basic accounting
Scheduling
Appointment scheduling
Sales upselling
Adaptability
Certification
Food Handler Certified
Timeline
Wing Expert
Wingstop
10.2024 - 07.2025
Cashier/Head Food Runner
Slice House
07.2024 - 01.2025
Administrative Assistant/Customer Service Representative