Overview
Work History
Education
Skills
Timeline
Generic

Shannon Broyles

Allentown,PA

Overview

16
16
years of professional experience

Work History

Logistics Manager

Harbor Freight Tools
Quakertown, Pennsylvania
10.2019 - Current

As the Logistics Manager of Harbor Freight I am responsible for the complete understanding of Merchandise Management, along with my Logistics Team understanding it as well. Overall, controlling inventory, ISOS and making sure Harbor Freight is a Great Place to Shop. This is done through the proper execution of POGs, the truck process, replenishment and secondary scans of the store. I have successfully lead the completion of many large POG resets with my team for example, Welding, Construction Demo, Outdoor Equipment, ect.

I ensure Safety is a top priority in the store, and make sure I recognize associates with a Safety Card when I see safe practices. I have recently trained and helped coach all associates and supervisors on how to further Drive UPT, through asking open ended questions to our customers, through additional add ons, increase stock level with items that sell with like items, through making sure all customers have a basket and or shopping cart to shop with. Also, ensuring we lead effective LOD shifts. I regularly review the Leader Performance Comparison Chart with supervisors to see any opportunities and what successes we have had. I assist with the End of the Month checklist and also the Operational Audit that is completed weekly. I have understanding of Atlas and have worked with my Store Manager on properly writing an effective schedule. Through my dedication, appreciation, communication and team driven attitude I believe I have made Harbor Freight also a Great Place to Work.

Assistant Manager of Sales

Big Lots
Bethlehem, PA
11.2016 - 10.2019

~I was the Leader to direct and motivate a team for completion of weekly pricing and ad sets.

~Opening and closing procedures of the store with cash handling.

~I was the leader responsible for hiring, training and developing associates within the store.

~I was the Leader who oversaw the success within the Furniture Department. Also including, Leasing, Big Lots Credit Card applications and Protection Coverages on Furniture sales.

~I reviewed the Profit and Loss statements of Big lots and understood how to positively correct areas of opportunities whether with payroll, sales, and other expenses.

~Engagement with associates was important due to the role playing that was needed in positively increasing the Big Lots Rewards Program.

~I walked off and corrected any issues within the Monthly Audits that needed to be corrected. Whether this was due to safety concerns of the store, pricing or generalized areas in the store that needed to be addressed.

~I also assisted with truck processing and merchandising within the store.

Store Leader

PETCO
Whitehall, Pennsylvania
06.2006 - 10.2016
  • I started at Petco as a sales associate in 2006. I understood the Petco business and was a dedicated hardworking employee. I moved up quickly as a team leader, taking on more responsibilities within the store, including, cash handling and opening and closing of the store, directing associates who were on shift with me, the overall customer experience and ensuring our animals always came first. This may included calling the vet to schedule appointments and coordinating an associate to take the animal to the vet. Also, ensure safety with the Grooming Department and Dog Training. In July 2007, I accepted the position as the Assistant Manager of Petco. This role included Team Leader responsibilities, along with understanding how to write an effective schedule, reviewing of the Profit and Loss statement, Hiring, Training and Development of the associates. I was part of the truck unload team, this included merchandising, stocking and inventory control. Myself and a team of two others would set the Monthly Ad sets and any other additional promotional signage that went along with the Ad. I held the Assistant Manager position at Petco for 2 years, and in 2009 I was offered the position as a Store Leader. As Store Leader, I had my reptile specialist promoted to Companion Animal Team Leader and shortly after that promotion she was promoted to my Assistant Manager. I had a fully staffed grooming salon, which produced many success, whether with the Spa Package add ons, safety, and sales. My Groomer Salon Manager was also the Grooming Salon Trainer for the District, successfully training many Groomers in the District. I also had a Senior Dog Trainer who was the Dog Trainer for the District. My Aquatic Specialist worked along side me for 10 years as well. Overall, I was able to lead a successful and driven staff members who were passionate about what they did. I understood how to run the business through my own motivation and dedication to the Company.

Education

High School Diploma -

Southern Lehigh High School
Center Valley, Pa
06.2003

Skills

    I am a natural team builder I am self motivated, in which this drives motivation within my team I am a strong communicator

Timeline

Logistics Manager

Harbor Freight Tools
10.2019 - Current

Assistant Manager of Sales

Big Lots
11.2016 - 10.2019

Store Leader

PETCO
06.2006 - 10.2016

High School Diploma -

Southern Lehigh High School
Shannon Broyles