Shannon Burke Brown

• Greet and welcome customers, answer inquiries by phone and in person, and direct them to the appropriate personnel,
• Input daily invoice shipping data, track shipments to ensure customer receipt,
• Send out seed tests, monitor results and enter tests into database, share results with the team,
• Pick up daily mail, conduct errands, enter daily checks into Chase,
• Maintain kitchen, clean and stock supplies, oversee staff birthday recognition,
• Send out monthly customer statements, provide invoice back up as requested, input sales in Clover,
• Support the CEO, CFO and COO with clerical and project support as needed.

• Coordinated calendar for two executives; CEO and CFO.
• Tackled and addressed multiple priorities for startup in 3500 sq foot home on 10 acre ranch.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Drafted County, State and Federal regulatory documents and managed follow-up with multiple agencies.

• Drafted comprehensive and succinct legal memoranda for Lead Investigator to summarize key findings.
• Participated in client interviews, observed questioning process and documented information.
• Provided administrative support and conducted research to assist investigator in litigation preparation and AP collections.
• Organized legal documents in company filing systems and databases.

• Co- Lead Ventura Earth Day 2008-2017
• Lead Ventura Charter School Annual Callout 2013-2017

Organized event, coordinated volunteers, supplies, and event schedules with the Faculty of VCS.

SAGE Service Award 2016-2017

• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties. Assisted on set.
• Made travel arrangements for employee trips and conferences.
• Handled household chores to assist primary with cooking, cleaning and laundry and event planning and set up,
• Updated monthly budget and managed receipts.

• Maintained company confidence and protected business an client interests by keeping sensitive information confidential during 400K client re-carding.
• Collaborated with internal teams to develop project solutions resulting in on-time execution.

• Led vocational support team of eight with annual budget of $250K.
• Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
• Maintained records management system to process personnel information and produce reports.
• Maintained communication and transparency with city, county and state funders, governing boards, department heads and Step Up staff.

• Built and established HOBA, Healthy Oceans Business Alliance.
• Coordinated local Board of business leaders.
• Liaison with Washington D.C. main office.
• Observed and planned business objectives for nonprofit business network.
• Observed and planned business objectives for startup nonprofit.

• Managed local network office for International organization.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Recruited Board members to meet target for development.

• Built and maintained corporate social mission program, brand and identity.
• Created robust volunteer program with 1 million hours of service in my final year,
• Organized event venues, budgets, guest lists, catering and timelines.
• Attended and participated in industry events,
• Led employee volunteer orientation to organization and programs,
• Developed and managed volunteer recognition, engagement and retention practices,
• Liaison to the The White House when Rhino was visited by the Secretary of Labor and honored with the White House Corporate Citizenship Award.