Shannon Busch

Work History

Director of Social Services

Mystic Meadows Rehab and Nursing Center, Little

08.2022 - Current

Recorded patient information and treatment updates, organizing case documentation and data
Highly proficient in BIMS, PhQ9, and Q in MDS assessments
Protected client privacy, adhering to confidentiality requirements for medical records management
Guided planning through client, family, associate, and other agency interviews
Advocated on patient's behalf with appropriate local, state, and federal agencies
Addressed psychosocial patient needs and impact on health care and treatment compliance following collaboration with associates
Achieved treatment goals using thorough knowledge of crisis intervention techniques and supportive problem-solving
Aided patients integrating lifestyle changes into daily life through support in developing necessary skills
Formulated and implemented tailored treatment plans with patient psychosocial functioning and needs evaluation
Coordinated care with interdisciplinary team and community contacts to promote successful disposition plans and continuity of care
Conducted initial assessments of clients' situations to determine needs and goals
Assisted geriatric patients with living full and independent lives, aiding in securing physical, social, and economic support
Educated patients and loved ones about legal rights and available services
Developed and maintained community relationships to support client referrals
Provided assistance and advocacy to patients in obtaining financial resources and government entitlements
Arranged discharge planning and in-home service referrals
Collaborated care with resident and providers
Knowledgeable in case management and Healthcare management
Knowledgeable with Medicaid, Medicare and Managed Care services
Collaborated with department managers to correct and improve services
Established preliminary and comprehensive assessment for social service needs of consumers
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs

Director of Admissions

Mystic Meadows Rehab & Nursing Center

04.2022 - 08.2022

Consistently monitor and identify any operational areas that could be affecting admissions and report to administration and the corporate team and assist in creating systems to resolve issues
Supported marketing outreach efforts by attending functions/events to help create and maintained facilities’ positive image, build relationships, and increase referral and admissions volume
Review and explain visitors and guest privileges, restrictions, resident care procedures, etc., as appropriate
Communicate with hospitals in assisting our team in setting up admissions/preparing all needs upon admission
Establish and maintain relationships with local hospitals, physicians and, community organizations for purposes of generating consistent admissions to our facilities and maintaining good rapport and facilities reputation
Ensure financial verification is accurate and complete before a patient is admitted to our facilities and communicated to the interdisciplinary team
Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes
Complete and report monthly statistics to the team.

Social Worker

Hamilton Grove Healthcare & Rehabilitation, Township of

01.2019 - 03.2022

Recorded patient information and treatment updates, organizing case documentation and data
Protected client privacy, adhering to confidentiality requirements for medical records management
Guided planning through client, family, associate, and other agency interviews
Advocated on patient's behalf with appropriate local, state, and federal agencies
Addressed psychosocial patient needs and impact on health care and treatment compliance following collaboration with associates
Achieved treatment goals using thorough knowledge of crisis intervention techniques and supportive problem-solving
Conducted social work, study, and treatment for social malfunction, maladaptive behavior, family conflict, victimization, and difficulties meeting community or institutional requirements
Aided patients integrating lifestyle changes into daily life through support in developing necessary skills
Formulated and implemented tailored treatment plans with patient psychosocial functioning and needs evaluation
Coordinated care with interdisciplinary team and community contacts to promote successful disposition plans and continuity of care
Conducted initial assessments of clients' situations to determine needs and goals
Assisted geriatric patients with living full and independent lives, aiding in securing physical, social, and economic support
Educated patients and loved ones about legal rights and available services
Kept meticulous and compliant documentation covering case activities for each individual
Developed and maintained community relationships to support client referrals
Provided assistance and advocacy to patients in obtaining financial resources and government entitlements
Increased client treatment options, connecting with available community resources or state-funded programs to coordinate services
Arranged discharge planning and service referrals
Collaborated care with resident and providers
Knowledgeable in case management and Healthcare management
Knowledgeable with Medicaid, Medicare and Managed Care services

Family Service Specialist

New Jersey DCP&P

04.2012 - 12.2018

Conducted social research
Improved service plans based on progress assessments and client feedback
Testified about optimal custody arrangements and previously identified abuse at legal hearings
Maintained case history records and prepared reports
Supported families dealing with mental health issues, substance abuse and social adjustment
Kept case history records updated and prepared regular reports
Arranged for medical and psychiatric tests to determine root difficulties and potential solutions
Helped parents improve child-rearing skills with short- and long-term program support
Counseled children and family members on coping skills and available resources
Identified and addressed roots causes of problems like truancy and misbehavior
Developed and reviewed service plans in consultation with clients and performed follow-ups assessing quantity and quality of services provided
Delivered exceptional customer service to bolster strong relationships and build positive experiences
Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.

Teacher/Assistant Director

Goddard School

06.2009 - 04.2012

Communicated with parents on student progress, potential challenges, and ways to foster engagement and academic success
Aligned student learning objectives and lesson plans with state and district curriculum requirements
Evaluated student work to monitor progress and identify learning gaps
Maintained attractive, well-kept classroom that encouraged children to create, explore, and make decisions with confidence
Taught classes to students at varying levels of educational advancement
Collaborated with faculty and administrators to promote school values and foster overall wellbeing of student body
Promoted critical thinking with thoughtful explorations of current events
Worked with students in group and individual environments to provide varied instruction styles for diverse learning modalities
Motivated struggling students by encouraging exploration of new learning methods and diverse perspectives
Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies
Developed learning-focused, well-structured environment for students
Engaged bored students with hands-on, immersive activities
Built effective support networks for students, connecting well with parents and administrators.

Summary

Overview

Work History

Director of Social Services

Director of Admissions

Social Worker

Family Service Specialist

Teacher/Assistant Director

Education

Bachelor's degree - Social Work

Associate's degree - Psychology

Skills

Certification

Timeline

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