Shannon Busch
Forked River,NJ
Summary
Compassionate, hardworking, and well-trained Social Worker devoted to client success with over 15 years experience. Balances need with eligibility and available resources to coordinate necessary care. Tireless advocate with excellent case management, care coordination and problem-solving abilities. Authorized to work in the US for any employer
Overview
15
15
years of professional experience
2
2
Certification
Work History
Director of Social Services
Mystic Meadows Rehab and Nursing Center, Little
2022.08 - Current
- Recorded patient information and treatment updates, organizing case documentation and data
- Highly proficient in BIMS, PhQ9, and Q in MDS assessments
- Protected client privacy, adhering to confidentiality requirements for medical records management
- Guided planning through client, family, associate, and other agency interviews
- Advocated on patient's behalf with appropriate local, state, and federal agencies
- Addressed psychosocial patient needs and impact on health care and treatment compliance following collaboration with associates
- Achieved treatment goals using thorough knowledge of crisis intervention techniques and supportive problem-solving
- Aided patients integrating lifestyle changes into daily life through support in developing necessary skills
- Formulated and implemented tailored treatment plans with patient psychosocial functioning and needs evaluation
- Coordinated care with interdisciplinary team and community contacts to promote successful disposition plans and continuity of care
- Conducted initial assessments of clients' situations to determine needs and goals
- Assisted geriatric patients with living full and independent lives, aiding in securing physical, social, and economic support
- Educated patients and loved ones about legal rights and available services
- Developed and maintained community relationships to support client referrals
- Provided assistance and advocacy to patients in obtaining financial resources and government entitlements
- Arranged discharge planning and in-home service referrals
- Collaborated care with resident and providers
- Knowledgeable in case management and Healthcare management
- Knowledgeable with Medicaid, Medicare and Managed Care services
- Collaborated with department managers to correct and improve services
- Established preliminary and comprehensive assessment for social service needs of consumers
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
Director of Admissions
Mystic Meadows Rehab & Nursing Center
2022.04 - 2022.08
- Consistently monitor and identify any operational areas that could be affecting admissions and report to administration and the corporate team and assist in creating systems to resolve issues
- Supported marketing outreach efforts by attending functions/events to help create and maintained facilities’ positive image, build relationships, and increase referral and admissions volume
- Review and explain visitors and guest privileges, restrictions, resident care procedures, etc., as appropriate
- Communicate with hospitals in assisting our team in setting up admissions/preparing all needs upon admission
- Establish and maintain relationships with local hospitals, physicians and, community organizations for purposes of generating consistent admissions to our facilities and maintaining good rapport and facilities reputation
- Ensure financial verification is accurate and complete before a patient is admitted to our facilities and communicated to the interdisciplinary team
- Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes
- Complete and report monthly statistics to the team.
Social Worker
Hamilton Grove Healthcare & Rehabilitation, Township of
2019.01 - 2022.03
- Recorded patient information and treatment updates, organizing case documentation and data
- Protected client privacy, adhering to confidentiality requirements for medical records management
- Guided planning through client, family, associate, and other agency interviews
- Advocated on patient's behalf with appropriate local, state, and federal agencies
- Addressed psychosocial patient needs and impact on health care and treatment compliance following collaboration with associates
- Achieved treatment goals using thorough knowledge of crisis intervention techniques and supportive problem-solving
- Conducted social work, study, and treatment for social malfunction, maladaptive behavior, family conflict, victimization, and difficulties meeting community or institutional requirements
- Aided patients integrating lifestyle changes into daily life through support in developing necessary skills
- Formulated and implemented tailored treatment plans with patient psychosocial functioning and needs evaluation
- Coordinated care with interdisciplinary team and community contacts to promote successful disposition plans and continuity of care
- Conducted initial assessments of clients' situations to determine needs and goals
- Assisted geriatric patients with living full and independent lives, aiding in securing physical, social, and economic support
- Educated patients and loved ones about legal rights and available services
- Kept meticulous and compliant documentation covering case activities for each individual
- Developed and maintained community relationships to support client referrals
- Provided assistance and advocacy to patients in obtaining financial resources and government entitlements
- Increased client treatment options, connecting with available community resources or state-funded programs to coordinate services
- Arranged discharge planning and service referrals
- Collaborated care with resident and providers
- Knowledgeable in case management and Healthcare management
- Knowledgeable with Medicaid, Medicare and Managed Care services
Family Service Specialist
New Jersey DCP&P
2012.04 - 2018.12
- Conducted social research
- Improved service plans based on progress assessments and client feedback
- Testified about optimal custody arrangements and previously identified abuse at legal hearings
- Maintained case history records and prepared reports
- Supported families dealing with mental health issues, substance abuse and social adjustment
- Kept case history records updated and prepared regular reports
- Arranged for medical and psychiatric tests to determine root difficulties and potential solutions
- Helped parents improve child-rearing skills with short- and long-term program support
- Counseled children and family members on coping skills and available resources
- Identified and addressed roots causes of problems like truancy and misbehavior
- Developed and reviewed service plans in consultation with clients and performed follow-ups assessing quantity and quality of services provided
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.
Teacher/Assistant Director
Goddard School
2009.06 - 2012.04
- Communicated with parents on student progress, potential challenges, and ways to foster engagement and academic success
- Aligned student learning objectives and lesson plans with state and district curriculum requirements
- Evaluated student work to monitor progress and identify learning gaps
- Maintained attractive, well-kept classroom that encouraged children to create, explore, and make decisions with confidence
- Taught classes to students at varying levels of educational advancement
- Collaborated with faculty and administrators to promote school values and foster overall wellbeing of student body
- Promoted critical thinking with thoughtful explorations of current events
- Worked with students in group and individual environments to provide varied instruction styles for diverse learning modalities
- Motivated struggling students by encouraging exploration of new learning methods and diverse perspectives
- Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies
- Developed learning-focused, well-structured environment for students
- Engaged bored students with hands-on, immersive activities
- Built effective support networks for students, connecting well with parents and administrators.
Education
Bachelor's degree - Social Work
05.2009
Associate's degree - Psychology
05.2007
Skills
- Managed Care
- Medicaid/Medicare
- Discharge Planning
- Crisis Intervention
- Records Management
- Supervising/Management Experience
- Effective Customer Communication
- Customer Support
- Referral Coordination
- Quality Improvement Plans
- Case Planning and Management
- Patient Advocacy
- Verbal and Written Communication
- Client Needs Assessment
Certification
- Certified Social Worker- August 2022 - August 2024
- Notary Public - February 2023 - February 2028
Timeline
Director of Social Services - Mystic Meadows Rehab and Nursing Center, Little
2022.08 - Current
Director of Admissions - Mystic Meadows Rehab & Nursing Center
2022.04 - 2022.08
Social Worker - Hamilton Grove Healthcare & Rehabilitation, Township of
2019.01 - 2022.03
Family Service Specialist - New Jersey DCP&P
2012.04 - 2018.12
Teacher/Assistant Director - Goddard School
2009.06 - 2012.04
Richard Stockton College of New Jersey - Bachelor's degree, Social Work
Ocean County College - Associate's degree, Psychology
- Certified Social Worker- August 2022 - August 2024
- Notary Public - February 2023 - February 2028
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