Shannon Busse

Improved library efficiency by identifying areas in need of additional support

• Developed valuable transferable skills in customer service, time management, problem-solving, teamwork, and attention to detail through daily volunteer activities at the library setting.
• Assisted with maintaining an up-to-date collection
• Completed large-scale reorganization projects
• Supported library book fairs- worked cash registers, helped customers, worked quickly and efficiently at peak busy times

Gained valuable experience working within the judicial world, applying learned concepts directly into relevant work situations

• worked along side staff members and another intern
• focused on specific cases and going through the relevant documents for said cases
• Maintained strict confidentiality with sensitive information related to cases
• Analyzed statutes and regulations relevant to specific cases; providing additional context necessary for successful arguments.
• Attended court proceedings, developing a deeper understanding of trial procedures and advocacy strategies.

Resolved conflicts within the team ensuring an amicable resolution that maintained team morale

• Boosted team morale by organizing team-building activities and fostering a positive work environment.
• Led by example, maintaining high personal performance standards and inspiring team members to excel.
• wrote and presented proposals to staff that were implemented within 6 months
• presented our work to entire staff and student body of 600 people several times