Shannon Calderon
Tree Experts
Phoenix
26
years of professional experience
Dedicated Administrative Assistant experienced in coordinating and supporting daily operational functions. Delivered comprehensive support to executive-level staff through effective scheduling and task management, enhancing overall productivity. Focused on achieving goals in complex, deadline-driven environments while adapting to dynamic workplace needs.
Work History
Human Resource/Admin Assistant
14 Years 2 Months- Conducted recruitment activities to identify and attract qualified candidates. and administrative project as directed by the owner.
- Conducted new employee orientation for the purpose of ensuring appropriate completion of payroll and benefits documentation.
- Processed personal action forms and maintained personnel records, facilitating timely performance evaluations.
- Provided customer service, both in person and by telephone, screened and directed all calls.
- Delivered clerical and administrative support to owner, enhancing operational efficiency.
- Managed scheduling and calendar for executives, ensuring optimal time allocation.
Administrative Assistant
7 Years- Processes documents to include (e.g. purchase orders, leave forms, time sheets, expense receipts, etc.) for the purpose of supporting special education (SPED) programs, disseminating information, and maintaining compliance with District, state and/or federal requirements.
- Monitored a wide variety of manual and electronic files and records for the purpose of providing documentation in accordance with administrative and legal requirements.
- Assisted in monitoring program related budgets for the purpose of providing information to assigned administrator(s) in order to ensure that program activities were funded appropriately and in compliance with all relevant District, State, Federal and grant regulations.
- Monitored Medicaid funding data for Student Services and district departments to ensure accurate reporting and compliance.
- Tracked service delivery and billing audits to ensure compliance with Medicaid policies and procedures.
- Maintained current knowledge of Medicaid rules, statutes and Federal guidelines for both direct and administrative claims.
- Accurately reported 40 day, 100 day, and end-of-year counts to the Arizona Department of Education via SAIS Online.
- Maintained and processed all AHCCCS application for all district service providers to ensure district compliance.
Staffing Coordinator
3 Years- Assessed employee resumes, qualifications and computer skills to ensure accurate placement.
- Facilitated communication between clients and associates to ensure effective collaboration.
- Conducted background checks, verified education levels, and completed reference verifications.
- Developed innovative marketing incentives to enhance client participation.
- Performed cold calls to engage prospective clients and associates.
- Coordinated interviews and testing for new associates to ensure qualification alignment.
- Conducted cold calls to prospective clients and associates.
Staffing Coordinator
2 Years- Sourced all legal secretaries, paralegals, and administrative support for law firms and organizations of various practice areas and sizes.
- Placed permanent, temporary and temp-to-perm candidates within the Tri-State area (Philadelphia, Delaware and New Jersey).
- Placed permanent, temporary, and temp-to-perm candidates across the Tri-State area (Philadelphia, Delaware, New Jersey), meeting client demands for staffing solutions.
- Attended job fairs, placed ads online and in local newspapers, and organized open houses and various events to recruit qualified candidates.
- Conducted all new candidate interviews and testing to ensure qualified candidates would be placed immediately with existing clients.
Education
Bachelor of Arts - Social Work
Skills
Office administration
HRIS management
Administrative support
Microsoft Word
Time management
Data entry
Employee onboarding
Military experience
- Us Army – 63B20/E-5 Sergeant – Phoenix, Arizona 1992-Present
- Responsible for training and supervising twenty soldiers for a military transportation company during peace time as well as wartime. Served over twenty-four months in Iraq in support of Operation Iraqi Freedom and Enduring Freedom.
- Worked as a light wheeled mechanic and recovery specialist.
- Maintained all Unit equipment to 10/20 standards. Supervises all Preventive Maintenance Checks and Services (PMCS) to ensure they were properly performed by line platoons during monthly Battle Assemblies, responsible for scheduled and unscheduled repair of Unit equipment, training subordinate mechanics, provides instruction on safety and proper PMCS and provides tool and equipment inventories; maintain Unit tool and parts room. Participated in transporting 8.9 million gallons of fuel during Operation Iraqi Freedom.
- Served as a gun-truck commander during second tour which provided security for civilian and military convoys.
- Certified in Hazmat and Combat Lifesaving, Six Army Commendation Awards for selfless service, four Army Achievement Medals, two National Defense Service Medals
Timeline
Human Resource/Admin Assistant
Tree Experts
01.2012 - 03.2026Read More
Administrative Assistant
Balsz Elementary School District
01.2005 - 01.2012Read More
Staffing Coordinator
EXPRESS PERSONNEL STAFFING
01.2002 - 01.2005Read More
Staffing Coordinator
Juristaff Legal Staffing
01.2000 - 01.2002Read More
Temple University
Bachelor of Arts from Social Work
Read More