SHANNON CAMERON
Monrovia,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
5
5
years of professional experience
Work History
Account Manager
WorkCare
Los Angeles, CA
01.2022 - Current
- Worked with the CCM of production to help assist in scheduling all testing events, establishing concierge requests, securing and scheduling walk-up appointments, locating test results and billing for the account.
- I was responsible for numerous accounts cooperate and production, which one grossed highest in revenue for 2021/2022.
- Listened attentively to client feedback and worked with product development team to introduce new services.
Administrative Assistant
WorkCare
Los Angeles, CA
09.2020 - Current
- Worked with a team that was responsible for updating and inputting employee's information into the system.
- Calling to labs and collecting information to complete COC requirements. Upgrading and downgrading request to labs.
- This is a time sensitive position and being responsive is a must.
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
Dog Trainer
Doggonit Obedience-Self
01.2014 - 02.2016
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Employed positive reinforcement, motivation and moderation when working with dogs.
- Created an positive and fun environment for both the dog and the owner.
Education
Bachelor of Science - Kinesiology
CSULA
City Of Los Angeles, CA2002
Certified: Dog Training and Behavior Modification - Certified Master Trainer
K-9
Riverside, CA2014
GED -
Arcadia High School
Arcadia, CA06.1995
Skills
- City and non-city driving
- Customer rapport
- GPS and route planning
- Product presentation
- Account development
Timeline
Account Manager
WorkCare
01.2022 - Current
Administrative Assistant
WorkCare
09.2020 - Current
Dog Trainer
Doggonit Obedience-Self
01.2014 - 02.2016
Bachelor of Science - Kinesiology
CSULA
Certified: Dog Training and Behavior Modification - Certified Master Trainer
K-9
GED -
Arcadia High School
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