Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shannon Carle

Chatham,IL

Summary

Compassionate Community Support Specialist known for high productivity and efficient task completion. Possess specialized skills in behavioral counseling, crisis intervention, and community resource coordination. Excel in empathy, communication, and problem-solving to effectively support diverse client needs.

Overview

10
10
years of professional experience

Work History

Community Support Specialist

Compass Health Network
Union, MO
04.2024 - 08.2024
  • Designed and implemented tailored strategies while monitoring progress and documenting successful outcomes.
  • Facilitated communication between families and providers to ensure best possible outcome for each client.
  • Maintained accurate records of services provided and submitted required reports on a timely basis.
  • Engaged in crisis intervention when needed by providing emotional support and calming techniques while ensuring safety of all involved parties.
  • Collaborated with other professionals including physicians, therapists, teachers, case managers. to ensure quality care for clients.
  • Provided guidance on strategies that can be used at home if a client is exhibiting challenging behaviors due to stressors or triggers.
  • Participated in weekly team meetings with supervisors to discuss new developments or challenges faced by clients.
  • Conducted assessments of client's abilities and developed strategies to promote independence in the community setting.
  • Implemented behavior modification techniques when needed to modify inappropriate behaviors exhibited by clients.
  • Maintained monthly outcome reports with program data for each client.
  • Developed and implemented short- and long-term case management initiatives to improve client programs.
  • Attended case management team meetings to staff current clients and provide insight on caseloads.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Maintained accurate records and documented client data in company databases.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Engaged in crisis intervention procedures to prevent or facilitate hospitalization.

Paraprofessional

Pawnee school
Pawnee, IL
08.2023 - 03.2024
  • Assisted teachers with planning and preparing lessons for students.
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supervised small groups of students during instruction time.
  • Administered assessments to determine student's academic performance levels.
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Helped implement behavior management strategies for individual students.
  • Assisted in the implementation of educational programs for special needs children.
  • Conducted one-on-one tutoring sessions with struggling students when needed.
  • Attended professional development workshops related to job responsibilities.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Developed creative learning activities that engage all types of learners.
  • Utilized effective communication strategies when interacting with diverse populations.
  • Supported students throughout academic instruction and assignments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Offered students personalized educational, behavioral and emotional support.
  • Supplied one-on-one attention to each student during group activities.
  • Assisted children at stations during small-group learning periods.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Communicated and collaborated well with educators from various grade levels.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Monitored student progress and provided feedback to lead teacher.
  • Assisted students with special needs in completing tasks and understanding material.
  • Supported classroom teacher with daily instruction and management of student activities.
  • Facilitated small group learning sessions to reinforce lesson objectives.
  • Contributed to a safe and inclusive learning environment for all students.
  • Assisted with the organization and implementation of classroom projects and events.
  • Collaborated with teachers to adapt materials to meet diverse learning needs.
  • Prepared classroom materials and educational resources for daily lessons.
  • Supervised students during non-instructional times, including lunch and recess.
  • Guided students in developing organizational and study skills.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Managed classroom technology and assisted students in using educational software.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Distributed tests and collected homework assignments after completion.

Paraprofessional

Chatham School District
Chatham, IL
08.2018 - 10.2022
  • Provided guidance to students in the classroom setting.
  • Supervised small groups of students during instruction time.
  • Planned and supervised games and other recreational activities for students.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Educated students in the development of practical knowledge by teaching daily life skills and behaviors.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Conducted reading and math interventions under the supervision of a certified teacher.

Medical Assistant

Central Illinios allergery and respiratory
Springfield, IL
02.2015 - 12.2017
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.

Education

Bachelor of Arts - Psychology

University of Illinois At Springfield
Springfield, IL
06-2024

Associate of Arts - Elementary Education

Lincoln Land Community College
Springfield, IL
05-2020

Skills

  • De-Escalation Techniques
  • Conflict Mediation
  • Client Needs Assessments
  • Individualized support
  • Health Promotion
  • First-aid and CPR
  • Behavioral support
  • Life Skills Training
  • Disability Awareness
  • Counseling
  • Client Advocacy
  • Partnership Building
  • Compliance Monitoring
  • Social integration
  • Personal care assistance

Affiliations

  • I am a self-motivator, team player and problem solver. I like to work with and help people of all diversities. I love children and hope to make a difference in children’s lives. I like to travel in my free time or spend time with my children and grandchildren.

Timeline

Community Support Specialist

Compass Health Network
04.2024 - 08.2024

Paraprofessional

Pawnee school
08.2023 - 03.2024

Paraprofessional

Chatham School District
08.2018 - 10.2022

Medical Assistant

Central Illinios allergery and respiratory
02.2015 - 12.2017

Bachelor of Arts - Psychology

University of Illinois At Springfield

Associate of Arts - Elementary Education

Lincoln Land Community College

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Shannon Carle