Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Chabot-Chisholm

Newberry,FL

Summary

Dynamic and reliable professional with extensive experience in customer service and logistics, including a role as a Team Member at Tractor Supply Company. Proven ability to enhance customer satisfaction through effective communication and decision-making. Skilled in driving and transportation, consistently meeting deadlines while maintaining a positive attitude in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Team Member

Tractor Supply Company
02.2024 - 12.2024
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Amazon Delivery Driver

Optimal Logistics
11.2022 - 01.2024
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Delivery Driver

Bite Squad Restaurant Delivery Service
08.2021 - 10.2022
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Administrative Assistant

Chabot Development LLC, Inc,
01.2013 - 06.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Established administrative work procedures to track staff's daily tasks.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Legal Assisting

Santa Fe College
Gainesville, FL
06-1998

Skills

  • Driving and transportation
  • Multitasking Abilities
  • Punctuality
  • Effective communication
  • Reliability
  • Time management abilities
  • Excellent driving skills
  • Knowledge of local routes
  • Decision-making
  • Customer service

Timeline

Team Member

Tractor Supply Company
02.2024 - 12.2024

Amazon Delivery Driver

Optimal Logistics
11.2022 - 01.2024

Delivery Driver

Bite Squad Restaurant Delivery Service
08.2021 - 10.2022

Administrative Assistant

Chabot Development LLC, Inc,
01.2013 - 06.2021

Legal Assisting

Santa Fe College

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