Shannon Cherry
Las Cruces,NM
Summary
Experienced Fire Chief offering extensive list of successes developing and leading talented teams in order to build a public fire prevention and EMS system. Equipped with strong background overseeing group efforts across diverse facilities ranging in size and complexity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Fire Chief
Doña Ana County
2021.01 - Current
- Improved emergency response times by implementing new dispatch procedures and optimizing resource allocation.
- Enhanced firefighting strategies for better efficiency in extinguishing fires and reducing property damage.
- Developed comprehensive training programs to ensure the continuous professional growth of firefighters and officers.
- Managed department budget effectively, prioritizing essential equipment purchases and maintenance without compromising safety standards.
- Implemented community outreach initiatives to promote fire safety awareness and prevent potential hazards.
- Collaborated with neighboring departments for seamless interoperability during large-scale emergencies or natural disasters.
- Established strong relationships with local government officials to secure necessary funding and resources for the department''s needs.
- Supervised incident command operations, ensuring proper coordination among on-scene personnel and effective communication with external agencies.
- Reduced workplace injuries by enforcing strict adherence to safety protocols and conducting regular inspections of facilities and equipment.
- Assessed department performance through detailed analysis of incident reports, identifying areas for improvement and implementing corrective actions when needed.
- Championed diversity within the department by actively recruiting minority candidates and fostering an inclusive work environment.
- Created a streamlined process for handling permit applications, expediting approval times while maintaining compliance with applicable codes and regulations.
- Promoted public trust in the department by maintaining transparency in operations, addressing concerns from community members, and ensuring accountability among staff members at all levels.
- Strengthened interdepartmental communication through regular meetings, improving collaboration on projects involving multiple divisions.
- Established a mentoring program for newer firefighters that increased their skills development rate significantly.
- Updated standard operating procedures to reflect advancements in firefighting technology and best practices.
- Organized department-wide training sessions on mental health and wellness, resulting in improved morale and reduced burnout rates among firefighters.
- Improved the efficiency of equipment maintenance by creating a centralized tracking system, ensuring timely repairs and replacements.
- Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
- Optimized fire services management with introduction of new systems, policies, procedures and tools.
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Directed work of [Number] firefighters engaged in extinguishing fires.
- Implemented comprehensive training operations, inspections and performance evaluations.
- Coordinated, scheduled and maintained team resources to achieve top levels of operational readiness.
- Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
- Prepared and adjusted schedules to cover demand.
- Assigned firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
- Oversaw scene operations and assigned firefighters to strategic locations.
Deputy Chief
Sandoval County Fire Rescue
2019.02 - 2021.01
- Current duties as Deputy Chief include oversight of administration and operational needs of the department
- This includes personnel management of 245+ paid and volunteer personnel; budgetary development and oversight of 26 different budgets within the department; compliance with rules, regulations, policies, and procedures and development of new procedures as needed
- EMS Operations, including response, training coordination, personnel management, career staff scheduling on three rotating shifts, protocol development and implementation, quality assurance, and compliance
- Compliance oversight requires ensuring the regulations of various county, state, and federal organizations are followed, such as County Risk Management, Public Regulation Commission, Board of Pharmacy, SCFR pharmacist, medical direction, DEA, EMS Bureau, State Fire Marshal’s Office, and others
- Operational duties also require oversight of the wildland program
- Support and logistics include but are not limited to maintenance of over 100 apparatus and 19 fire stations; fire and EMS charting software including data gathering and analysis, and our internal HelpDesk ticketing system used to report any issues countywide
- Finally, responding to all high acuity calls in the county to provide command and control of the scene.
- Improved department efficiency by streamlining processes and implementing new technology solutions.
- Enhanced team collaboration through regular communication and cross-functional initiatives.
- Developed strategic plans to address current challenges and future growth opportunities for the organization.
- Provided oversight and guidance on high-priority projects, ensuring their successful completion within budget and timeline constraints.
- Fostered a culture of continuous improvement through employee training, development, and performance management.
- Managed budgets, resources, and personnel to ensure optimal allocation of resources in alignment with organizational goals.
- Ensured compliance with local, state, and federal regulations through regular audits, reviews, and policy updates.
- Implemented innovative policies that improved staff retention rates while maintaining high levels of productivity.
- Streamlined workflows for increased efficiency, reducing administrative burdens on staff members.
- Promoted a safe work environment by establishing comprehensive safety procedures and conducting routine inspections.
- Served as a mentor to junior staff members, providing guidance on best practices for professional growth and development.
- Cultivated a positive work atmosphere by encouraging open communication channels among team members at all levels of the organization.
- Facilitated cross-departmental cooperation to achieve shared objectives more efficiently than previously possible.
- Evaluated existing programs for effectiveness in meeting organizational goals before recommending changes or adaptations as necessary.
- Championed diversity initiatives within the organization by promoting inclusive hiring practices.
- Negotiated contracts with vendors to secure favorable terms that maximized value for the organization.
- Conducted thorough risk assessments for potential projects or initiatives before moving forward with implementation efforts.
- Played a critical role in crisis management, developing contingency plans and coordinating communication efforts during emergency situations.
- Evaluated complaint and emergency request information to determine response requirements.
- Recorded, analyzed and gathered intelligence to achieve community safety.
- Rewrote and updated comprehensive department policies and procedures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Interceded between employees during arguments and diffused tense situations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Part-Time Paramedic
Jemez Pueblo EMS
2013.10 - 2021.01
- Daily responsibilities include responding to rural 911 EMS calls with extended transport times
- Providing care at the paramedic level.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Assistant Chief of Training
Sandoval County Fire Rescue
2017.01 - 2019.02
- Improved department efficiency by streamlining processes and implementing new software tools.
- Developed comprehensive training programs for new hires, resulting in faster onboarding and increased productivity.
- Managed budgetary decisions to optimize resource allocation and maximize operational effectiveness.
- Oversaw a diverse team of professionals, fostering an inclusive work environment and promoting professional development.
- Collaborated with other departments to ensure seamless communication and coordination across organizational functions.
- Successfully led change management initiatives, effectively managing resistance and ensuring smooth transitions in operations.
- Established performance metrics that allowed for continuous improvement within the department, driving increased efficiency.
- Served as a key liaison between senior leadership and frontline staff, facilitating open communication channels throughout the organization.
- Identified areas for cost savings through rigorous analysis of financial data, optimizing budget expenditures accordingly.
- Recommended policy updates based on industry best practices to maintain compliance with regulatory requirements and enhance overall operational effectiveness.
- Mentored junior staff members, providing guidance on career progression opportunities within the organization.
- Conducted regular audits of departmental records to ensure accuracy and compliance with internal policies and procedures.
- Organized community outreach events to strengthen relationships between the organization and local stakeholders while increasing public awareness of available services.
- Established interdepartmental partnerships by conducting joint trainings improving overall response capabilities.
- Increased transparency in decision-making processes by implementing open forums involving all team members.
- Enhanced team cohesion and morale by organizing regular team-building events and fostering a supportive work environment.
- Implemented variety of process improvement initiatives by restructuring organization, retraining and establishing performance goals.
- Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Launched quality assurance practices for each phase of development
Part-Time EMS Instructor
University of New Mexico EMS Academy
2010.12 - 2018.05
- Educate Airforce Pararescue Jumpers at Kirtland AFB and traditional EMS students in all aspects of the EMS profession from the first responder level through the Paramedic level
- The role included lecturing, lab, and clinical proctoring, practice, and examinations
- Assisted in the testing of students to ensure preparation for National Registry Testing.
- Improved student performance in emergency medical procedures through hands-on demonstrations and practice scenarios.
- Evaluated student progress using both formative and summative assessments to guide future instruction.
- Collaborated with fellow EMS instructors to share best practices and develop innovative teaching methods.
- Maintained up-to-date knowledge of emergency medical protocols, sharing updates with students as necessary.
- Conducted regular skills testing for students, providing constructive feedback on areas needing improvement.
- Facilitated a positive learning environment by addressing student concerns promptly and professionally.
- Ensured compliance with state regulations for EMS education programs by maintaining accurate records of student attendance and progress.
- Delivered clear explanations of complex medical concepts, enabling students to grasp essential information quickly.
- Utilized multimedia presentations to enhance understanding of various emergency situations and appropriate response tactics.
- Incorporated diverse teaching styles into lessons to accommodate varied learning needs among students effectively.
- Conducted clinical simulations and provided feedback for each individual student.
- Evaluated students' competencies through written assignments and examinations.
- Provided immediate and constructive feedback to students individually and as group.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Supervised students when administering medications to maintain patient safety.
Part-Time EMS Instructor
Central New Mexico Community College
2013.12 - 2017.05
- Educate EMS students in all aspects of the EMS profession from the first responder level through the Paramedic level
- The role includes lecturing, lab, and clinical proctoring, including practice and examinations, as well as administrative tasks
- I also assist in the testing of students to ensure they are prepared for National Registry Testing.
Lieutenant
Sandoval County Fire Rescue
2016.01 - 2017.01
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Union President
Sandoval Co. Professional Firefighters Association
2006.01 - 2016.01
- Elected by peers to be the Union President for IAFF L4563
- The position’s role includes organizing, operating, negotiating budget oversight, and liaising for members of Labor and Management.
- Enhanced union member satisfaction by addressing concerns and implementing solutions in a timely manner.
- Negotiated favorable contracts for union members, resulting in increased job security and improved working conditions.
- Strengthened relationships with key stakeholders through effective communication and collaboration strategies.
- Advocated for worker rights, leading to the implementation of fair labor practices within the organization.
- Increased union membership by promoting its benefits and actively recruiting new members.
- Organized successful events and initiatives that fostered camaraderie among union members.
- Ensured compliance with relevant laws and regulations, maintaining the integrity of the union''s operations.
- Resolved grievances efficiently through mediation, arbitration, or other conflict resolution methods as needed.
- Managed finances responsibly to ensure the long-term financial stability of the union organization.
- Served as an accessible point of contact for members seeking guidance or assistance with workplace issues.
- Fostered open lines of communication between management and union members, promoting greater understanding and cooperation between both parties.
- Established partnerships with community organizations to support causes aligned with the values of our membership.
- Worked closely with legal counsel to navigate complex labor disputes successfully, protecting our members'' rights under applicable laws.
- Oversaw election processes to ensure fair representation of union members within leadership positions and committees.
- Collaborated with other unions on joint initiatives and shared resources, strengthening collective efforts to advance worker rights and benefits.
- Collected union dues to fund activities and develop and deliver key programming for union members.
- Presided over union meetings and promoted agendas with transparent information for union workers.
Firefighter/Paramedic
Sandoval County Fire Rescue
2005.07 - 2016.01
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
- Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
- Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
- Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Educated patients and family members on medical treatments and therapies for informed support.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Transferred patients safely and securely to medical facilities for continued care.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Communicated patient information and updates to hospital staff for smooth transition.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
AEMT/Paramedic
Albuquerque Ambulance Service
1998.10 - 2008.06
- Daily responsibilities included responding to 911 emergencies and inter-facility transfers as a paramedic in a high call volume system.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Educated patients and family members on medical treatments and therapies for informed support.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Transferred patients safely and securely to medical facilities for continued care.
Volunteer Firefighter / EMT/Paramedic
Valencia County Fire Deptartment
1993.01 - 2002.06
- Volunteered as an FF/EMT for the community and citizens of Valencia County
- January 1993 – June 2002.
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Assisted with regular maintenance of firefighting equipment.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Prepared incident reports detailing personnel, location and results of each call.
Employee/Shift Lead Supervisor
Pizza Hut
1994.12 - 1996.06
- Improved team productivity by implementing efficient scheduling and task delegation.
- Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
- Streamlined operational processes for increased efficiency and reduced waste.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Mechanic Assistant
Cherry's Repairs Service
1992.01 - 1996.06
- Improved vehicle performance by conducting regular maintenance checks and repairs.
- Assisted in diagnosing complex mechanical issues for accurate repair recommendations.
- Enhanced workshop efficiency with proper tool organization and inventory management.
- Supported senior mechanics in completing major overhauls, extending the lifespan of vehicles.
- Contributed to increased customer satisfaction by providing prompt and reliable services.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Assisted in ordering parts from vendors, ensuring availability of materials for upcoming jobs.
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Managed shop cleanliness, adhering to strict standards for workspace organization and sanitation practices.
- Optimized vehicle functionality through precise tuning adjustments during routine maintenance visits.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Transported vehicles to and from repair shops, observing safety and traffic laws.
- Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.
Education
Master of Arts - Organizational Leadership Fire/Rescue Executive
Waldorf University
Forest City, IA04.2021
Executive Fire Officer -
National Fire Academy
Emmitsburg, MD10.2019
Bachelors of Applied Arts and Sciences in Fire and Emergency Services Administration -
Eastern New Mexico University
Portales, NM12.2016
Associates of Applied Sciences: Fire Protection Technology -
Eastern New Mexico University
Clovis, NM07.2013
Associates of Science: Emergency Medical Services -
Eastern New Mexico University
Clovis, NM07.2012
Paramedic Certification -
University of New Mexico EMS Academy
Albuquerque, NM07.2001
High School Diploma -
Belen High School
Belen, NM05.1996
Skills
- Responsibility
- Leadership
- Listening
- Persuasion
- Problem-solving
- Critical decision making
- Analyzing
- Negotiation
- Multitasking
- Planning
- Fire protection
- Workload prioritization
- Firefighting operations
- Damage, danger, and loss prevention
- Municipal Codes
- Emergency Response Procedures
- Fire prevention
- Resources Allocation
- Records Management
- Staff Development
- Personnel Training
- Emergency Management
- Fire suppression
- Interagency Coordination
- Disaster preparedness
- Training programs
- Incident Command
- Hazardous Materials Response
- Written Communication
- Teamwork and Collaboration
- Personnel Management
- Team building
- Team Collaboration
- Problem-Solving
- Organizational Skills
- Staff performance evaluation
- Public Education
- Self Motivation
- Attention to Detail
- Time management abilities
- Administration and management
- Professionalism
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Active Listening
- Interpersonal Skills
- Goal Setting
- Decision-Making
- Analytical Thinking
- Interpersonal Communication
- Adaptability and Flexibility
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Expanded Fire Departmen
Certification
- IFSAC Firefighter I
- IFSAC Firefighters II
- IFSAC Fire Officer I
- IFSAC Fire Officer II
- NFA Leadership I
- NFA Leadership II
- NFA Leadership III
- NFA Shaping the Future
- Fire Instructor I
- IFSAC Hazardous Materials Operations
- IFSAC Rope Rescue Technician
- Vehicle Extrication
- Hose and Hydrant Testing
- Wildland S-130/190
- I-100
- L-180
- Swift water Operations
- SarTech III
- ICS-100
- ICS-200
- ICS-700
- ICS-800
- NFA Fire and Emergency Service Administration
- NFA Fire Prevention Organization and Management
- NFA Applications of Fire Research
- NFA Political and Legal Foundations in Fire Protection
- National Registry Paramedic
- American Safety and Health Institute BLS
- ACLS
- PALS instructor
Goals
Continue to advance in the field of Firefighting and Emergency Medical Services through continued coursework at the graduate level along with obtaining the Center for Public Safety Excellence Chief Fire Officer designation professionally.
Affiliations
- International Association of Fire Chiefs
Timeline
Fire Chief
Doña Ana County
2021.01 - Current
Deputy Chief
Sandoval County Fire Rescue
2019.02 - 2021.01
Assistant Chief of Training
Sandoval County Fire Rescue
2017.01 - 2019.02
Lieutenant
Sandoval County Fire Rescue
2016.01 - 2017.01
Part-Time EMS Instructor
Central New Mexico Community College
2013.12 - 2017.05
Part-Time Paramedic
Jemez Pueblo EMS
2013.10 - 2021.01
Part-Time EMS Instructor
University of New Mexico EMS Academy
2010.12 - 2018.05
Union President
Sandoval Co. Professional Firefighters Association
2006.01 - 2016.01
Firefighter/Paramedic
Sandoval County Fire Rescue
2005.07 - 2016.01
AEMT/Paramedic
Albuquerque Ambulance Service
1998.10 - 2008.06
Employee/Shift Lead Supervisor
Pizza Hut
1994.12 - 1996.06
Volunteer Firefighter / EMT/Paramedic
Valencia County Fire Deptartment
1993.01 - 2002.06
Mechanic Assistant
Cherry's Repairs Service
1992.01 - 1996.06
Master of Arts - Organizational Leadership Fire/Rescue Executive
Waldorf University
Executive Fire Officer -
National Fire Academy
Bachelors of Applied Arts and Sciences in Fire and Emergency Services Administration -
Eastern New Mexico University
Associates of Applied Sciences: Fire Protection Technology -
Eastern New Mexico University
Associates of Science: Emergency Medical Services -
Eastern New Mexico University
Paramedic Certification -
University of New Mexico EMS Academy
High School Diploma -
Belen High School
- IFSAC Firefighter I
- IFSAC Firefighters II
- IFSAC Fire Officer I
- IFSAC Fire Officer II
- NFA Leadership I
- NFA Leadership II
- NFA Leadership III
- NFA Shaping the Future
- Fire Instructor I
- IFSAC Hazardous Materials Operations
- IFSAC Rope Rescue Technician
- Vehicle Extrication
- Hose and Hydrant Testing
- Wildland S-130/190
- I-100
- L-180
- Swift water Operations
- SarTech III
- ICS-100
- ICS-200
- ICS-700
- ICS-800
- NFA Fire and Emergency Service Administration
- NFA Fire Prevention Organization and Management
- NFA Applications of Fire Research
- NFA Political and Legal Foundations in Fire Protection
- National Registry Paramedic
- American Safety and Health Institute BLS
- ACLS
- PALS instructor
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