Shannon Chesney
Winsted,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Head Start Teacher provides students with safe and nurturing learning environment. Possesses excellent communication, interpersonal and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Start Teacher
Edadvance
10.2021 - Current
- Supported students in developing self-esteem and self-confidence.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Worked with the school system to identify and evaluate children with special needs. Worked with the school system and family throughout the PPT process.
- Communicated successes and concerns with families to ensure a positive relationship between home and school.
- Planned and executed appropriate field trips and guest speakers to enhance the curriculum.
- Followed curriculum to fidelity.
- Utilized creative teaching strategies to engage students in classroom.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Substitute Teacher
Edadvance
10.2018 - 10.2021
- Developed creative instructional strategies to keep students engaged and motivated.
- Counseled students with adjustment or academic problems.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
- Monitored student behavior and administered discipline as needed.
- Enforced school and class rules to maintain order in classroom.
Teller Service Representative
Torrington Municipal And Teacher's Federal Credit
09.2017 - 05.2018
- Educated customers on online banking and mobile banking applications.
- Executed wire transfers, stop payments and account transfers.
- Disbursed cash and checks while maintaining security of cash drawers.
- Assisted customers with banking needs and inquiries.
- Processed customer transactions promptly, minimizing wait times.
- Received loan and utility payments, sending funds to correct destinations.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Maintained friendly and professional customer interactions.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Established rapport with new clients to increase satisfaction and loyalty.
- Referred customers to other banking departments for specialized services.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed applications for new accounts.
Education
Associate of Arts And Sciences - Early Childhood Education
Post University
Waterbury, CT07.2023
Skills
- Confidential Services
- Head Start Program Knowledge
- Educational Opportunities
- Home Visits
- Feeding Guidelines Knowledge
- Positive Reinforcement Strategies
- Diverse Classroom Settings
- Classroom Management Techniques
- Self-Esteem Education
- Communication and Interpersonal Skills
- Promoting Social and Emotional Development
- Motivating and Inspiring Students
- Behavior Modification Techniques
Skills
- Confidential Services
- Head Start Program Knowledge
- Educational Opportunities
- Home Visits
- Feeding Guidelines Knowledge
- Positive Reinforcement Strategies
- Diverse Classroom Settings
- Classroom Management Techniques
- Self-Esteem Education
- Communication and Interpersonal Skills
- Promoting Social and Emotional Development
- Motivating and Inspiring Students
- Behavior Modification Techniques
Certification
- Certified First Aid/ CPR for Childcare settings as well as Med Admin with experience administering and documenting rescue inhalers and insulin.
Affiliations
- Cub Scout Leader since 2018. Mentors children from the ages of 5 to 11. Plans and safely executes a wide variety of outdoor experiences to instill a love of the outdoors in children and to help them gain the skills needed to advance in rank.
Timeline
Head Start Teacher
Edadvance
10.2021 - Current
Substitute Teacher
Edadvance
10.2018 - 10.2021
Teller Service Representative
Torrington Municipal And Teacher's Federal Credit
09.2017 - 05.2018
Associate of Arts And Sciences - Early Childhood Education
Post University
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