Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Clark

Schererville,IN

Summary

Go to person to get projects started and finished. Hardworking employee with the ability to multitask. Reliable employee to go above and beyond.

Overview

9
9
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Education Information Specialist

Community Healthcare System
12.2021 - Current
  • Managed many projects for flyers, Articulate, learning materials for systemwide education material.
  • Streamlined new ideas and prioritizing information, allowing staff to increase information given in education
  • Administered ways to meet accreditation standards for staff to understand importance of goals
  • Trained new personnel on workings of education system HealthStream, be it in department or anywhere else in hospital
  • Organized meeting and staff, to make sure projects got done on time
  • Coordinated with directors and administrators important subject for reviewing new and old projects

Registration Representative

Community Healthcare System
11.2020 - 12.2021
  • Operated EPIC to register patients for doctor visits, laboratory work, radiology work and immediate care
  • Directed patient's calls to ensure information shared was correct to lower call back volume.
  • Clarified Insurance information to avoid confusion and ensure billing was correct
  • Pre-registering patients before their upcoming appointments
  • Calling to confirm patients appointments, rescheduling patients, canceling appointments, answering question.

Material Handler

Community Healthcare System
06.2019 - 11.2020
  • Inventory and restock supplies on various units throughout hospital
  • Strengthened relationships with department ensuring material was there when needed
  • Documenting discrepancies between inventory records and physical counts of stock
  • Assisting and directing other stock workers in their daily duties
  • Coordinating with co-workers to accomplish large task efficiently
  • Processing damaged or defective stock per company protocol

Finance Assistant

Homemakers Furniture
11.2014 - 04.2018
  • Directing incoming calls, chats, and emails to correct people
  • Identifying customers needs, concerns and questions for customers to have accurate information
  • Strengthened professional relationships with customers through answering and explain information not understood
  • Collaborating with immediate team, as well as other teams and departments within company, to ensure overall customer satisfaction
  • Performing every daily task with customers satisfaction in mind.

Education

Bachelor of Arts - Graphic Design

Grand View University
Des Moines, IA
08.2014 - 04.2018

Skills

  • Windows Office Suite
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe AfterEffects
  • Adobe Dreamweaver
  • Mac OSX

Certification

  • American Heart Association, BLS Instructor, 03/2025
  • American Heart Association, BLS Provider, 12/2025

Timeline

Education Information Specialist

Community Healthcare System
12.2021 - Current

Registration Representative

Community Healthcare System
11.2020 - 12.2021

Material Handler

Community Healthcare System
06.2019 - 11.2020

Finance Assistant

Homemakers Furniture
11.2014 - 04.2018

Bachelor of Arts - Graphic Design

Grand View University
08.2014 - 04.2018

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Shannon Clark