Shannon Claxton
Brooklyn
Summary
Empathetic candidate experienced in safely transporting patients to and from locations. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.Works in full compliance with industry safety and sanitation regulations
Overview
10
10
years of professional experience
Work History
Patient Transporter
Sigma Health Rehab
11.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Patient Escort
Hospital For Special Surgery
05.2020 - 10.2022
- Assisted nursing staff with transferring patients to and from beds, wheelchairs, and stretchers, reducing wait times for care.
- Eased patient anxiety during transports by engaging in compassionate conversation and answering any questions regarding the process.
- Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency.
- Maintained clean and organized transport areas, contributing to a safe and welcoming environment for patients.
Patient Navigator
The Floating Hospital
07.2018 - 05.2022
- Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
- Assisted patients in overcoming barriers to care, such as transportation, language, and financial challenges.
- Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
- Trained new employees on effective patient navigation techniques, ensuring continuity of care across the organization.
Environmental Services Housekeeper
The Riverside Premier Rehabilitation & Healing Center
08.2016 - 12.2017
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Dietary Aide
New York Center for Rehabilitation & Nursing
03.2015 - 07.2016
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma -
Alfred E. Smith High School
333 East 151 Street 06.2011
Skills
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
- Professionalism and Ethics
- Infection Control
- Exam Room Preparation
- Safety Protocols
- Heavy Lifting
- Patient Lifting
- Hazardous waste management
Timeline
Patient Transporter
Sigma Health Rehab
11.2022 - Current
Patient Escort
Hospital For Special Surgery
05.2020 - 10.2022
Patient Navigator
The Floating Hospital
07.2018 - 05.2022
Environmental Services Housekeeper
The Riverside Premier Rehabilitation & Healing Center
08.2016 - 12.2017
Dietary Aide
New York Center for Rehabilitation & Nursing
03.2015 - 07.2016
High School Diploma -
Alfred E. Smith High School
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