Shannon Clem

As a seasoned Business Intelligence Analyst with a robust background in data-driven decision-making and process improvement, I bring a strategic mindset and analytical rigor to drive organizational success. With a proven track record in identifying business opportunities, optimizing workflows, and implementing effective solutions, I am adept at translating complex data into actionable insights. My experience spans across various organizations (sales operations, strategy, marketing operations, business operations and finance), where I have consistently delivered projects and solutions on time and within budget, collaborating closely with stakeholders to align goals and maximize operational efficiency. With a commitment to continuous improvement and a passion for leveraging technology to streamline operations, I am prepared to contribute effectively to your team, driving innovation and achieving measurable business outcomes using high-value data insights for decision making.

"I'm a motivated individual with a passion for data. Whether it's building new report pipelines, gathering business requirements or doing deep dive analyses, I am always curious what trends or patterns will emerge to tell a story. I have thrived in many different business units utilizing my developed skillset and have always been a high performer. I'm comfortable performing routine individual tasks, but also enjoy working on team projects.

I have always been a leader on my teams and have mentored numerous individuals that were just beginning their careers as an analyst. I'm known for advocating for the automation of processes, reports and anything else that can be made to be more efficient and easier to use by all levels of audiences.

To keep my technical skillset up to date, I often enroll in online certification classes to learn new systems. I remain updated with the most relevant information regarding the BI industry, by subscribing to several BI groups on LinkedIn that provide in-depth knowledge of industry trends and newly available BI tools. I also follow key contributors (people and companies) of the BI industry on LinkedIn as well. By engaging with the BI community on LinkedIn, I learn something new every day, while gaining new perspectives that have assisted me growing and enhancing my technical skillset.

My strength as a data analyst is being able to understand complex processes and extrapolate relevant data and provide eventful and reliable insights for identifying the drivers of business and associated initiatives to deliver summarized results that are easily understood by leadership empowering them to make crucial decisions as needed.  From working in many different business units, I possess a solid foundation of business acumen that I apply to every aspect of my job.

I've been fortunate to have excellent business mentors over the years, who have helped me achieve operational excellence which has contributed time savings, cost reductions and revenue growth to each company that I have had the pleasure of working for.

I'm adept at working remotely and in fast-paced environments. I am a quick learner, active communicator/listener and can perform at peak levels working independently or with cross-functional teams. I strive to exceed goals and enjoy being challenged with new opportunities for growth and change. I have an unwavering drive and commitment to support my team and company to the best of my abilities. My mission is to provide insightful data via reports, dashboards, presentations and verbal communication to my leaders to help mitigate risk, identify opportunities for growth and provide explanations for potential impacts to performance on a regular schedule.

I hope you find my skills and focus to be in alignment with the goals and culture of Comcast. I'm eager to share my values, skills and working experience with you on a more personal level, and hope you find my experience to be a match for what you are seeking in a skilled candidate."

Regards,

Shannon Clem

Technical Writing Certificate - 1999

Multiple winner of the "prestigous" Bravo award by consistently providing operational excellence for producing high-value data driven KPIs and reports to my Director so he had information to make decisions about our sales branch. Also provided him with ad-hoc analyses that would explain anomalies in our sales performance.

Participated in many projects as the reporting SME and was responsible to report revenue gains and losses using the waterfall technique to visualize the trends of revenue performance.