Open To Work
Shannon Coe
Indianapolis,IN
Work Preference
Summary
Experienced engagement professional prepared to excel in this role. Strong track record in fostering effective collaboration, driving client satisfaction, and meeting strategic goals. Expertise in communication, relationship-building, and adapting to changing needs. Reliable team player focused on achieving impactful results and enhancing overall engagement.
Overview
14
14
years of professional experience
Work History
Student Engagement Specialist
Options Indiana Schools
08.2021 - 10.2025
- Developed and implemented engagement strategies to enhance student participation in school activities.
- Collaborated with educational teams to assess student needs and tailor engagement programs accordingly.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
Mental Health Therapist
Transitions Academy
08.2014 - 08.2021
- Developed individualized treatment plans to address diverse client needs and goals.
- Utilized evidence-based therapeutic techniques to facilitate client progress and resilience.
- Conducted comprehensive assessments to identify mental health disorders and recommend interventions.
- Collaborated with interdisciplinary teams to enhance holistic care strategies for clients.
- Provided crisis intervention and support during acute mental health episodes, ensuring safety and stability.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
- Facilitated family therapy sessions to support communication, boundary setting, and healthy relationships among family members affected by mental health issues.
Mental Health Therapist
Damar Services
06.2013 - 08.2014
- Developed individualized treatment plans tailored to clients with autism to address needs and goals.
- Conducted comprehensive assessments to identify client strengths and challenges.
- Collaborated with multidisciplinary teams to coordinate holistic care strategies.
Clinical Intake Coordinator
ADVANTAGE Health Solutions Inc.
12.2011 - 06.2013
- Presented the Money Follows the Person government program which assisted nursing home residents in obtaining help to live independently,
- Coordinated and presented residents’ cases to the team leader of the government program.
- Facilitated seamless transitions between nursing home discharge and home-based care by effectively communicating with various medical personnel involved in patient care coordination.
- Coordinated patient intake processes to enhance efficiency and accuracy of data collection
Education
MS - Counseling Education
Indiana University
Bloomington, IN05.1998
BS - Psychology
Bennett College
Greensboro, NC05.1995
Skills
- Decision-making
- Problem-solving
- Customer service
- Needs assessment
- Active listening
- Incident response
- Goal setting
- Relationship building
- Effective communication
- Teamwork and collaboration
Timeline
Student Engagement Specialist
Options Indiana Schools
08.2021 - 10.2025
Mental Health Therapist
Transitions Academy
08.2014 - 08.2021
Mental Health Therapist
Damar Services
06.2013 - 08.2014
Clinical Intake Coordinator
ADVANTAGE Health Solutions Inc.
12.2011 - 06.2013
BS - Psychology
Bennett College
MS - Counseling Education
Indiana University