Shannon Collard

• Data Input
• Scheduled office meetings and client appointments
• Created and updated records and files to maintain document compliance
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
• Monitored office supplies by checking inventory and placing orders
• Arranged and facilitated out of town product procurement trips monthly
• Installed, configured, and continually supported all in-house computer-related hardware and software
• Trained employees to pull, package, create labels and process outgoing orders
• Managed the onboarding and offboarding process to ensure that all paperwork and security requirements were completed in a timely manner
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
• Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
• Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
• Trained end-users in functions, features, and basic troubleshooting of software and hardware
• Resolved customer service-related issues with timely and professional resolutions to consistently maintain customer satisfaction
• Facilitated best user experience through continuous support and communication of system changes
• Managed and supervised employees daily
• Created systems and procedures to streamline business processes and optimize resources
• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

• Developed and maintained relationships with clients through networking, postcards, and cold calling which increased client base by 30%
• Marketed and sold property for clients by hosting open houses and advertising online and in print
• Composed detailed listings and professionally highlighted property features to increase sales chances
• Wrote listings detailing and professionally highlighting property features to increase sales chances
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Advised clients on market conditions and property value for informed decision-making.
• Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
• Facilitated smooth closing transactions, coordinating between buyers, sellers, and legal representatives.
• Reviewed and executed confidential documents, contracts and disclosures.

· Purchased foreclosed, real estate owned (REO), short sale and distressed properties from Multiple Listing Service (MLS), banks, county courthouses, and private owners.

· Performed on site property inspections to determine if the property was as a sound investment and determine what repairs were necessary moving forward

· Ran title searches on properties to ensure there were no outstanding liens or encumbrances.

· Oversaw renovation expenses to ensure project stayed within budget

· Acted as general contractor by hiring individual contractors to do various new installs or repairs concerning the roof, HVAC system, drywall, carpentry, plumbing, etc.

· Prepared and reviewed lease agreements for new and existing tenants

· Prepared Sales Contracts and managed buyer and seller transactions simultaneously

· Managed all rental income, accounts payable and accounts receivable

• Contributed to the growth of the company''s real estate portfolio, identifying profitable acquisition opportunities.
• Contributed to the successful completion of various real estate transactions, resulting in a significant increase in company revenue.
• Maximized returns on real estate investments by monitoring asset performance and recommending strategic adjustments as needed.
• Expedited decision-making processes by providing detailed reports on property valuations and market trends.
• Collaborated with cross-functional teams to evaluate and complete successful property transactions.
• Enhanced portfolio performance by conducting thorough market research and analysis of potential real estate investments.
• Streamlined due diligence procedures, ensuring timely closings on property acquisitions.
• Ensured compliance with industry regulations by staying up-to-date on relevant laws affecting real estate investments.
• Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions.
• Developed financial projections and forecasts to guide investment decisions.
• Reviewed and analyzed project spending throughout project life cycle.
• Conducted due diligence on potential investments and presented findings to investors.