Shannon Colon
Garrison,NY
Summary
Detail-oriented professional with strong office administration skills. Experienced in schedule coordination, client communication, and filing systems management. Eager to contribute to organizational efficiency and enhance workflow. Proactive administrative professional with a focus on problem-solving and time management. Successfully coordinated schedules and maintained effective filing systems, enhancing office productivity. Committed to building strong relationships with clients and colleagues to support seamless operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Principal's Assistant
Hoving Home
Garrison, New York
09.2025 - Current
- Managed daily administrative tasks for school operations and support staff.
- Coordinated student schedules and handled registration processes efficiently.
- Assisted in preparing reports and documents for the principal's review.
- Implemented office procedures to enhance workflow and productivity.
- Developed and maintained filing systems for student records and documents.
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
- Enforced disciplinary policies and procedures.
Administrative Assistant
Ahrc Nyc
Brooklyn, New York
09.2023 - 03.2025
- Coordinated schedules and meetings for staff and management.
- Managed office supplies and inventory for efficient operations.
- Assisted in preparing reports and documents for various departments.
- Developed and maintained filing systems for easy access to information.
- Communicated with clients and vendors to facilitate smooth interactions.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Processed invoices for payment using accounting software applications.
- Proofread content for typo-free emails and documentation.
Community Support Professional
Ahrc Nyc
Brooklyn, New York
09.2023 - 03.2025
- Provided direct support to individuals in community settings.
- Collaborated with interdisciplinary teams to create personalized care plans.
- Educated clients about available community resources and services.
- Managed challenging behavior through de-escalation techniques while maintaining safety of the environment.
- Developed and maintained relationships by modeling prosocial behaviors in community.
- Utilized supportive, educational approach to promote improved functioning and meet client needs.
Direct Support Professional
Community Resources and Services for Children
Jamaica, New York
07.2018 - 09.2023
- Supported individuals with daily living activities and personal care needs.
- Assisted clients in developing social skills and engaging in community activities.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
High School Diploma -
Forest Hills High School
Queens, NY06-2015
Some College (No Degree) -
Nyack College
New York, NYSome College (No Degree) -
York College
Jamaica, New York, NYSkills
- Office administration
- Document preparation
- Schedule coordination
- Filing systems management
- Disciplinary procedures enforcement
- Client communication
- Inventory management
- Record keeping
- Problem solving
- Time management
- Relationship building
- Adaptability
- Employee oversight
- Multitasking
Certification
CPR
Timeline
Principal's Assistant
Hoving Home
09.2025 - Current
Administrative Assistant
Ahrc Nyc
09.2023 - 03.2025
Community Support Professional
Ahrc Nyc
09.2023 - 03.2025
Direct Support Professional
Community Resources and Services for Children
07.2018 - 09.2023
High School Diploma -
Forest Hills High School
Some College (No Degree) -
Nyack College
Some College (No Degree) -
York College