Shannon Cook
McDonough,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Shipping Supervisor/ Will Call Sales
Reece Supply Company Of Georgia
10.2020 - 09.2023
- Supervised shipping team of 8 employees.
- Inspected loading operations for improvements in efficiency and safety.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed shipping and receiving activities for company
- Analyzed and reordered inventory for [Number] square-foot warehouse.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
Spare Parts Coordinator
Alcon Laboratories Inc.
04.2017 - 08.2020
- Organized and detail-oriented with a strong work ethic.
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems
- Ensure proper inventory management
- Ensure spare parts availability.
- Communicate with vendors to achieve regional sales target.
- Process purchase orders daily
- Answer incoming calls and provide exceptional customer service.
- Administrative tasks such as processing documents, faxing, filing and data entry.
- Perform monthly and quarterly audits.
- Implemented training to employees.
Warehouse Associate II
Airgas Safety
03.2012 - 05.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Responsible for quality control, safety, and production for a specialized area within warehouse.
- Operate electric pallet jack, forklift, reach truck to fill orders accurately and in timely manner.
- Active safety committee member responsible for implementing and overseeing all safety guidelines in the DC.
Data Entry Clerk / Warehouse Associate
Reece Supply Company Of Georgia
07.2007 - 01.2012
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Operated forklifts to transfer inventory to and from target destinations.
- Operated PC and RF-based computer systems for inventory management.
Data Entry Clerk
Cigna Healthcare
05.1999 - 03.2003
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Utilize computer for various applications including database management and word processing.
- Worked reconciliation project on hospital audits.
- Receive claims from hospital audits using FaxTrax system.
- Responsible for filing itemized hospital bills and coding.
Education
No Degree - Accounting
Strayer University
Chamblee, Ga.Associate of Arts - Computer Technology/ Business Software Admin.
Asher School of Business
Norcross, GA02.2000
Skills
- Warehouse Oversight
- Shipping and Receiving
- Staff Supervision
- Basic Math Skills
- Word Processing
- Billing Systems
- Cash Handling
- Billing and Invoicing
- Microsoft Office
- Proficient in Ms Word, Excel, Powerpoint
Timeline
Shipping Supervisor/ Will Call Sales
Reece Supply Company Of Georgia
10.2020 - 09.2023
Spare Parts Coordinator
Alcon Laboratories Inc.
04.2017 - 08.2020
Warehouse Associate II
Airgas Safety
03.2012 - 05.2017
Data Entry Clerk / Warehouse Associate
Reece Supply Company Of Georgia
07.2007 - 01.2012
Data Entry Clerk
Cigna Healthcare
05.1999 - 03.2003
No Degree - Accounting
Strayer University
Associate of Arts - Computer Technology/ Business Software Admin.
Asher School of Business
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