Shannon Costello
Ida,MI
Summary
Highly-motivated person with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Research Assistant
The University of Toledo
Toledo, OH
09.2021 - 08.2023
- Maintained, mechanically modified and fixed deposition systems for requirements of photovoltaic studies.
- Utilized knowledge of scientific principles and techniques to troubleshoot problems encountered during the course of research regarding deposition and mechanical errors.
- Contributed to composing technical documents such as conference abstract and posters related to ongoing research initiatives.
- Prepared comprehensive reports summarizing research findings utilizing JV, EQE, UV-Vis, and a scanning electron microscope to *** findings.
- Presented experimental findings in presentations with graphs, charts and other visual aids using IGOR Pro, JMP and python.
- Performed literature reviews to ensure accuracy of results.
Family Manager
Costello Residence
Monroe, MI
03.2015 - 08.2024
- Provided support for family members in areas such as education, health care, financial management, legal advice.
- Maintained open communication channels between all members of the family to ensure any issues or concerns were addressed promptly.
- Engaged with children on individual basis to build positive, trusting relationships.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Corporate Billing Specialist
Heartland Hospice
Toledo, OH
05.2014 - 03.2015
- Verified insurance coverage and identified third-party payers for billing purposes.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Answered customer inquiries regarding billings, payments, account status.
- Developed financial reports detailing accounts receivable aging status.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Leveraged integrated billing software to submit accurate claims.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
Medical Assistant, Office Manager Trainee
Dr. Tanvir I. Qureshi
MonroE, MI
01.2012 - 05.2014
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of physician.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Filed insurance claims forms in accordance with applicable regulations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Bachelor of Science - Physics, Concentration in Applied Physics
The University of Toledo
Toledo, OH05-2023
Associate of Science -
Monroe County Community College
Monroe, MI12-2020
Master of Science - Medical Physics in Radiation Oncology Therapy
Wayne State University
Detroit, MISkills
- Statistical Analysis
- Research
- Complex Problem-Solving
- Teamwork and Collaboration
- Leading Discussion Groups
- Creating Presentations
- Social Media Platforms
- Time Management
- Publication Preparation
- Claims Processing
- Fiscal reporting
- Insurance Verification
- HIPAA Compliance
- Customer Engagement
- Inventory Management
- Electrocardiography (EKG)
- Conflict resolution abilities
- Pulmonary function tests (PFTs)
Accomplishments
- Graduate of Klar Leadership Academy from the Neff School of Business at The University of Toledo, 2023
Websites
- https://pubs.aip.org/aip/jmp/article-abstract/63/8/083504/2846099/The-Bessel-zeta-function?redirectedFrom=fulltext
- https://w4.aapm.org/meetings/2022AM/programInfo/programAbs.php?sid=10749&aid=65601
- https://ieeexplore.ieee.org/author/37089599013
- www.colonclub.com/our-stories/colon-cancer/shannon-costello
- https://thepatientstory.com/patient-stories/colorectal-cancer/colon/shannon-c/
- https://businessinsider.com/what-its-like-to-work-through-colon-cancer-chadwick-boseman-2020-9
Affiliations
- Active advocate within the colorectal cancer space contributing to organizations such as FightCRC, The Colon Club, Aliveandkickn, Colorectal Cancer Coalition, and Colorectal Cancer Alliance to provide hope and support for those navigating a colorectal cancer diagnosis.
References
References available upon request.
Timeline
Research Assistant
The University of Toledo
09.2021 - 08.2023
Family Manager
Costello Residence
03.2015 - 08.2024
Corporate Billing Specialist
Heartland Hospice
05.2014 - 03.2015
Medical Assistant, Office Manager Trainee
Dr. Tanvir I. Qureshi
01.2012 - 05.2014
Bachelor of Science - Physics, Concentration in Applied Physics
The University of Toledo
Associate of Science -
Monroe County Community College
Master of Science - Medical Physics in Radiation Oncology Therapy
Wayne State University
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