Shannon Cotton
Towson,MD
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Communications Unit Sergeant
Towson University Police Department
10.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Oversees all the day to day operations of the Communications Unit including the dispatch of emergency personnel.
- Determines work priorities, plans schedules, assigns and reviews subordinate's work.
- Monitors and evaluates the performance of subordinates.
- Completes and oversees the preparation of a variety of of inspections, reports and plans pertaining to various agency operations and procedures.
- Oversees our Emergency Notification System and conducts monthly testing of this system.
- Completes state bi-yearly Meter/NCIC audit.
- Completes the federal FBI audit.
- Completes the state LPR audit year. Currently Terminal Agency Coordinator (TAC) for our agency. Responsible for the monthly validations, quality control checks, operator's logon ID maintenance, oversees the warrant/protection order case file, missing person case file, the property record case files and ensure that all employees complete the required security awareness training and maintain that training every two years and oversee the Meter reader distribution and ORI assignments for our agency.
- Responsible for collecting, preserving, processing and submitting evidence and preparing said evidence for the State's Attorneys Office and for criminal and internal investigations that include phone calls that come into our Communications Center, radio transmissions, vehicle information from our License Plate Readers (LPR) and through MCAC to aid in investigations.
- Responsible for maintaining radios and their repairs.
- Responsible for overseeing the training of new dispatchers and tenured dispatchers.
- Member of the MD First Radio Control Board System Managers Committee
- Oversees and assists with any maintenance or updates to CAD or LPR servers.
Sergeant Community Outreach Unit
Towson University Police Department
08.2018 - 10.2020
- Worked in crime prevention and community involvement.
- Assessed the security needs of different locations on campus and completed security surveys.
- Worked closely with the Towson University campus community and evolved working relationships within that community.
- Attended student group and committee meetings. Worked closely with my commander to ensure the completion of community policing assignments conducted by the Community Outreach Unit and often times in conjunction with the Patrol Bureau.
- Prepared budgets and planned organized events.
- Planned and prepared training for faculty, staff, students and parents on various topics of crime prevention and overall safety including active shooter training.
- Managed social media content for our department. Planned and participated in events that brought awareness to important safety / crime initiatives that effect our community.
Police Officer /Police Corporal
Towson University Police Department
03.2013 - 08.2018
- Responsible for supervising officers on shift
- Responsible for handling calls for service and self initiating activities such as foot patrols, building checks, and traffic stops. Completed police reports documenting calls for service and completed investigations into crimes that often resulted in completion of statement of charges.
- Responsible for reviewing paperwork and case files submitted by other officers to verify accuracy and conformance.
- Completed several traffic projects in coordination with the Baltimore County Office of Traffic Engineering and the Towson University Office of Transportation and Parking.
- Assisted as an instructor for the TUPD firearms program and annual in service trainings.
Community Outreach Domestic Violence Coordinator
Baltimore County Police Department
09.2009 - 01.2010
- Worked on behalf on behalf of agency as a liason between the State's Attorney's Office, Victim Advocate Group Turn-Around, and victims of domestic abuse in providing police services, victim services, community outreach, education, and resources to victims of domestic abuse.
- Helped victims apply for protection orders and assisted with explaining and accompanying victims to court.
- Completed criminal record checks and checked gun database to complete search warrants for seizures. Completed applications and statement of charges.
Patrol Officer
Baltimore County Police Department
12.1999 - 09.2009
- Handled calls for service.
- Responsible for patrolling assigned areas for suspicious activity and crime prevention and deterence.
- Responded to accidents or stranded motorists. I
- Identify and arrest suspects responsible for criminal activity.
- Interview witnesses and suspects.
- Complete police reports and applications / statement of charges.
- Attended community meetings in assigned patrol area.
- Completed search warrants
Education
Some College (No Degree) - Criminal Justice / Pre-Law
York College of Pennsylvania
York, PABachelor of Science - Criminal Justice
Towson University
Towson, MD12.2024
Skills
- Project Planning and Organization
- Conflict Resolution Tactics
- Crime Prevention
- Firearms Instructor and Armorer
- Instructor Certified
- Meters/ NCIC Instructor and TAC
Accomplishments
Nominated for Officer of the month in Baltimore County Police Department.
Received Unit Citation in Baltimore County Police Department for enforcement and case clearances.
Received employee of the quarter at Towson University Police Department
Received Community Policing Citation at Towson University Police Department in the Outreach Unit.
Received Unit Citation for Firearms Instructor at Towson University Police Department.
Timeline
Communications Unit Sergeant
Towson University Police Department
10.2020 - Current
Sergeant Community Outreach Unit
Towson University Police Department
08.2018 - 10.2020
Police Officer /Police Corporal
Towson University Police Department
03.2013 - 08.2018
Community Outreach Domestic Violence Coordinator
Baltimore County Police Department
09.2009 - 01.2010
Patrol Officer
Baltimore County Police Department
12.1999 - 09.2009
Some College (No Degree) - Criminal Justice / Pre-Law
York College of Pennsylvania
Bachelor of Science - Criminal Justice
Towson University
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