Shannon Couch
Cape Coral,FL
Summary
Compassionate Licensed Practical Nurse with proven success at Lee Physicians Group, enhancing patient satisfaction through empathetic care, positive communication and excellent clinical competency. Skilled in vital signs monitoring and clinical documentation among many other nursing duties, I excel in adapting to diverse patient needs while fostering teamwork and ensuring high-quality care delivery.
Overview
5
5
years of professional experience
Work History
Licensed Practical Nurse
Lee Physicans Group - Lee Health
01.2020 - Current
- Improved patient outcomes by administering injections, monitoring vital signs, and documenting relevant information.
- Assisted with scheduling appointments at our office, specialist's offices and imaging.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences at each nurse's visit.
- Adapted quickly to changing patient needs, passing along information accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Comforted and informed patients and families throughout care process.
- Monitored, tracked, and conveyed important patient information to providers to help optimize treatment planning and care delivery.
- Delivered culturally competent care that respected diverse patient populations, unique values, beliefs, and traditions.
- Answered incoming phone calls from patients to provide basic assistance and gathering clinical information from triage calls.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Administered injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions, allergies and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Co-managed office anticoagulation clinic by utilizing Lee Heath's protocol for PT/INR testing and medication adjustment.
Education
Licensed Practical Nursing - Nursing
Fortis College
Centerville12.2010
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
- Clinical documentation
- Geriatric care
- Immunization administration
- Chronic disease management
- Medication reconciliation
- Multi-tasking and prioritization
- Certified in CPR/AED
Timeline
Licensed Practical Nurse
Lee Physicans Group - Lee Health
01.2020 - Current
Licensed Practical Nursing - Nursing
Fortis College
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