Hi, I’m
Shannon Craft
Warsaw,IN
Summary
Versatile Senior Manager specializing in asset management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. Forward-thinking and adept at managing teams of various sizes and talents to accomplish challenging objectives, while imparting clear vision to guide cohesive, high-performing teams. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
18
years of professional experience
Work History
Banetti SDV, Inc.
Director Industry Solutions
2022.11 - Current (1 year & 10 months)
Job overview
- Partner relationship management
- New Business Development
- Project management
- Led cross-functional teams to design and execute flawless plans and presentations for clients.
- Managed, inspired and trained team to get to heart of clients' business problems and discover potential solutions.
- Applied consultative approach to client relationship development, resulting in client retention rate of 100%.
- Identified, contacted and cultivated relationships with potential clients, bringing in $20MM in new business annually.
- Diversified portfolio for company by bringing in business from multiple industries.
- Implemented client program to maintain contact with decision-makers for assigned high-value accounts.
- Guided strategy, planning and measurement to maximize effectiveness of conference campaigns.
- Used multiple types of software (CRM, Sales Navigator) to interpret data and conduct new client analyses.
- Analyzed client and consumer feedback and adjusted campaigns based on results.
- Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
- Supported Operations team as point-of-contact for questions and concerns and assisted with high-level projects, meetings and presentations.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Craft’s Brewery LLC
Founder
2019.01 - Current (5 years & 8 months)
Job overview
- Strategizing and mobilizing efforts in starting up a family company
- Researching laws, costs, and markets in order to effectively and correctly establish the company
- Developing the mission statement for the company
- Managing the creation and implementation of new goals for the company to follow
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Created and monitored promotional approaches to increase sales and profit levels.
- Defined company roles and responsibilities to establish and enhance processes.
- Directed market expansions to propel business forward, meet changing customer needs.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established organizational mission statement through extensive collaboration and review.
- Prepared annual budgets with controls to prevent overages.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Represented organization at industry conferences and events.
- Formulated and executed strategic initiatives to improve product offerings.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Initiated strategy to drive company growth and increase market share and profitability.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Cultivated company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Directed technological improvements, reducing waste and business bottlenecks.
- Oversaw business-wide changes to modernize procedures and organization.
Johnson & Johnson, Janssen Pharmaceuticals
Source Design & Sustain Lead
2022.03 - 2022.11 (8 months)
Job overview
- EPSD Design and Sustain for Source, : One Network (Bridge Program) Supplier Collaboration Project
- Create / Foster a collaborative and inclusive environment with Coaching for team members
- Development, Deploy, and Sustain standard solution across 90 CMOs
- Sustain lead for SNC and SUN Forum Lead
- Enterprise Source Design and Standards SME
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
- Drafted documentation detailing design requirements and technical specifications.
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Used ONE Network Software to meet design specifications for functional prototypes.
- Used ONE Network to meet design specifications for functional prototypes.
- Brainstormed with product designers to implement and refine new manufacturing processes.
- Liaised with stakeholders to define and document design requirements.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Collaborated with other departments to facilitate successful project completion.
- Conducted technical evaluations of engineering designs and test results.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Collaborated with cross-functional teams to conceptualize and refine product concepts.
Johnson & Johnson
Senior Manager Deployment Leader
2015.01 - 2022.02 (7 years & 1 month)
Job overview
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Developed proposals and presentations for internal and external audiences.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
Johnson & Johnson — DSL
Decision Support Leader
2019.04 - 2020.03 (11 months)
Job overview
- Providing Executive VP and Leadership Team support in order to ensure efficient and strategically focused leadership team meetings.
- Drove discussions to the right forum (other governance or subset of organization)
- Maintained agenda planner
- Partnered with LT to develop Annual Calendar, delegate List, meeting requirements and guidelines.
- Worked with presenters and presenter’s sponsor to ensure that presentation content and timing is appropriate.
- Coordinated meeting logistics to ensure effective and efficient meetings.
- Set up and maintained SharePoint, MS Teams and databases (Presentations, decisions, delegate list and action items)
- Prepared and issued meeting notes, actions and follow-ups with owners, including due dates.
- Liaison for SCSS Communications Team and the LT to create efficient and effective agendas.
Johnson & Johnson
Senior Manager Project Delivery
2012.01 - 2014.12 (2 years & 11 months)
Job overview
- Roadmap creation with high level project planning and estimate assembly
- Manage/lead entire program and service including technical solution, implementation, production support and quality compliance
- Understand and direct/participate in all phases of project implementation
- Heavy customer involvement – 150 sites deployed across 3 Phases of multi-million-dollar, multi-year project
- Heavy cross-functional team involvement – Global team at the site and Core Team levels
- Own and manage capital and expense project budget
- Oversite of all project team deliverables to ensure quality (deliverable walk-through, quality assurance results, etc.) and adherence to standards and requirements, including corporate compliance – more than 30 projects per year with each site and all change management
- Partnerships with Site Product Management, Engineering Lead, and Systems Analyst to ensure alignment and joint accountability for successful achievement of project goals
- Own, design and set project strategy while working with senior leaders within the business during execution of the projects
- Responsible for coordinating with cross functional teams in the assembly of project teams based on project priority, skill sets required, and resource availability across enterprise and sites
- Accountable and responsible for transparency on projects that produces data driven status reports that are able to be acted upon for all stakeholders at multiple levels including senior supply chain leadership
- Responsible for regulatory compliance, periodic review of the system and audit support for sites
- Lead the implementation of mobile solution for CMMS system to efficiency and cost saving
- Lead the continuous improvement program for Asset Management solution
- Deploy Condition Based Maintenance program for sites resulting in 30% reduction in maintenance cost
- Organize and conduct SME trainings on Asset Management and CMMS in various geographies
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Reined in project costs while meeting key milestones.
- Headed project teams specializing in design and launch activities.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Johnson & Johnson
Project Lead
2012.01 - 2014.12 (2 years & 11 months)
Job overview
- Owned all aspects of system validation to ensure system supports all practitioners and ME2 guidelines
- Owned and created maintenance processes for CMMS and enterprise teams
- Monitored and controlled continues improvements in the system and how it is utilized across all sites
- Collaborate and partner with stakeholders across multiple functions
- Responsible for the development of all training material
- Led an effective training plan
- System owner in the change management process for changes to validated system
- Collaborated with all sectors and was responsible for the implementation of all system changes
- Managed systems upgrade and lifecycle to ensure system is updated appropriately from a hardware, dBase and software issue perspective to prevent obsolescence and avail enhanced product features
- Managed system licenses by developing an approach to license management that allows for simple administration and cross franchise sector utilization
- Optimization resulted in 25% license cost reduction
- Designed and Deployed Support System - Lead/Organize improvement projects, budgets for system needs, develop/manage validation documents, addresses current and ongoing system issues, develops reports, and trains users
- Acted as POC with technology providers on system development and system improvements
- Residing Chairman of Change Advisory Board (CAB): led the global CAB team for review and implementation of any changes to the enterprise CMMS application.
Johnson & Johnson
Sales Contract Writer
2010.07 - 2011.12 (1 year & 5 months)
Job overview
- Edited and proofread drafts of articles and other documents.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
- Sales contract creation for DePuy Synthes customers covering 2 target areas and over 150 customers
- develop contract language for standard process and internal training
- Negotiate product package deals to meet customer demands
- Built, established and maintained relationships with sources.
Johnson & Johnson
Maintenance Planner
2005.05 - 2010.06 (5 years & 1 month)
Job overview
- Managed maintenance team of 20 employees and coordinated repair schedule according to priority level.
- Tracked maintenance activity using Maximo software to confirm compliance with industry requirements.
- Administered Scheduled and Unscheduled maintenance requests and saw orders through to completion.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Provided safety education and technical training to maintenance crew to establish equipment repair standards.
- Developed maintenance reports to assess program success and inform operational decisions.
- Assessed schematic diagrams to properly plan and initiate new installation assignments.
- Optimized productivity by eliminating downtime, efficient budgeting, allocating tasks and maintaining high standards of safety and quality.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Organized ongoing maintenance schedules to boost system performance.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
Education
Ashford University (Forbes School of Business)
MBA
University of Phoenix
Bachelor of Science
Skills
- Collaboration
- Communication
- Leadership
- Planning & Scheduling
- Asset Management
- Teamwork
- Supply Chain Management
- Resource Management
- Budget Management
- Innovation
- Visionary
- Problem Solving
- Inventory Specialist
- Process Expert
- Reliability Expert
- Cross-Functional Team Leadership
- Managing Vendors
- Troubleshooting and Problem Resolution
- Maximo SME
- Agile and Waterfall Methodology PM Professional
Accomplishments
- Global Business Solution: Led a team of 100+ employees and contractors on a 7-year journey to standardize, centralize, and revitalize the J&J manufacturing asset management processes and practice through the implementation of the EAM IBM Maximo software solution across 150+ sites in 23 countries and 13 languages
- Under my leadership the program has produced $40.4 MM in ROI and continues to lead the J&J systems engineering group in innovation and ROI achievements
- Innovative Approach: By working closely with the right people internally and externally, we have been able to deploy consistently innovative approaches and solutions that have J&J on the leading edge of manufacturing technology in our space
- Creating a platform that was architected for expansion from day one has allowed us to quickly adopt and deploy technologies such as IIOT automation for our manufacturing plants
- Visionary: One of the greatest achievements over the past decade has been learning to bring my vision to both management and my team in such a fashion that it has generated buy-in, support, and excitement to be part of such a program and opportunity
- Working with my leadership and team to refine and execute on my vision has been tremendously rewarding for both me personally and J&J as a company
- Successful Deployment: The key to our successes in deploying a global standard was not only in the architecture of the solution, but equally in the human change management efforts that required much patience, listening and understanding in order to ensure that we were deploying a solution that would be adopted and leveraged across cultures and borders
- We would not have achieved the stellar ROI from a project that was on time and in budget had we taken any lesser approach
- Return on Investment: Projects under my leadership have accelerated the typical 5-year ROI expectation by an average of 3x, with some segments returning full ROI in as little as one year of operation
- This not only allows for greater profitability, but also the ability to reinvest in solutions that work allowing for the continuous improvement of the solution and expansion into leading edge technologies such as IIoT.
Timeline
Director Industry Solutions
Banetti SDV, Inc.
2022.11 - Current (1 year & 10 months)
Source Design & Sustain Lead
Johnson & Johnson, Janssen Pharmaceuticals
2022.03 - 2022.11 (8 months)
Decision Support Leader
Johnson & Johnson — DSL
2019.04 - 2020.03 (11 months)
Founder
Craft’s Brewery LLC
2019.01 - Current (5 years & 8 months)
Senior Manager Deployment Leader
Johnson & Johnson
2015.01 - 2022.02 (7 years & 1 month)
Senior Manager Project Delivery
Johnson & Johnson
2012.01 - 2014.12 (2 years & 11 months)
Project Lead
Johnson & Johnson
2012.01 - 2014.12 (2 years & 11 months)
Sales Contract Writer
Johnson & Johnson
2010.07 - 2011.12 (1 year & 5 months)
Maintenance Planner
Johnson & Johnson
2005.05 - 2010.06 (5 years & 1 month)
Ashford University (Forbes School of Business)
MBA
University of Phoenix
Bachelor of Science
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