Shannon Crete
Health Care
Naples,FL
Summary
Dedicated healthcare professional with over 10 years of diverse experience in patient care, including roles as a Licensed Nursing Assistant (LNA), LNA II, and Phlebotomist. Expertise in patient charting, medical terminology, and administrative support, complemented by six years in phlebotomy and three years conducting EKG's under a physician's supervision. Proven ability to monitor heart rhythms for surgical teams, along with a solid understanding of medical billing and coding practices. Committed to delivering exceptional patient support while fostering collaborative environments that ensure high-quality care.
Overview
17
17
years of professional experience
Work History
Elderly Caregiver
Self-Employed
01.2018 - 11.2025
- Provided compassionate care and companionship to elderly clients, ensuring emotional well-being.
- Assisted with daily living activities, including meal preparation, personal hygiene, and mobility support.
- Monitored health conditions and administered medications as per doctor's instructions.
- Developed personalized care plans in collaboration with family members to meet individual needs.
- Transported clients to doctor's appointments and coordinated health care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, COPD, dementia including Louie Body and lymphedema.
Phlebotomist
Phlebotomist LabCorp
01.2014 - 01.2017
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed specimens accurately, adhering to strict laboratory protocols and quality control measures.
- Maintained accurate records of patient information and sample tracking in electronic health systems.
- Collaborated with healthcare professionals to assess patient needs and provide exceptional service during procedures.
- Ensured compliance with regulatory standards in all phlebotomy operations within the laboratory setting.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
LNA II
Catholic Medical Center
01.2011 - 01.2013
- I worked on the Cardiac Unit and my experience includes patient care, patient transfers, blood draws, chart documentation, EKG's, heart monitoring, bladder scans, admission and discharge of patients. As well as working with range of motion and occupational therapy with physical therapy for patients.
- Provided direct patient care, including assistance with daily living activities and personal hygiene.
- Monitored vital signs, reporting significant changes to nursing staff for timely intervention.
- Assisted in mobility and rehabilitation exercises, promoting patient independence and comfort.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and protocols.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
- Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
- Documented patient information and care activities in electronic health record.
LNA
Crestwood Care & Rehabilitation Center
01.2009 - 01.2011
- I worked on the Rehab floor and my experience includes working closely with physical therapy/OT, patient care, chart documentation and admission and discharge of patients.
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored and recorded vital signs, ensuring accurate documentation in electronic health records.
- Collaborated with nursing staff to develop and implement individualized care plans for patients.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Supported rehabilitation efforts with skilled assistance in occupational and physical therapy exercises and mobility training for optimal recovery.
Education
Associate of Arts - General Education
New Hampshire Technical Institute (NHTI) Community College
Concord, NH01-2010
LNA Licensure -
Med Pro
Manchester, NH01.2009
Skills
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
- Attention to detail
Timeline
Elderly Caregiver
Self-Employed
01.2018 - 11.2025
Phlebotomist
Phlebotomist LabCorp
01.2014 - 01.2017
LNA II
Catholic Medical Center
01.2011 - 01.2013
LNA
Crestwood Care & Rehabilitation Center
01.2009 - 01.2011
Associate of Arts - General Education
New Hampshire Technical Institute (NHTI) Community College
LNA Licensure -
Med Pro