Shannon Cromer
Hilliard,OH
Summary
- Skilled Financial Services Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional. Highly collaborative team member with good listening, presentation & communication skills. Skilled at building trust/influencing skills at all levels of the organization with strong teamwork, partnership, and leadership skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient with Microsoft Office suite: Excel, Access, Word, & Power Point.
Overview
18
18
years of professional experience
Work History
Business Analyst
JPMorgan Chase
09.2022 - Current
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with team to define project objectives and criteria.
- Analyzed key aspects of business to evaluate factors driving results
- Proficient PC skills including MS Excel, Word and PowerPoint.
- Created and optimized records management strategies to coordinate and protect information.
Branch Manager/Vice President
JPMorgan Chase
02.2006 - 09.2022
- Established performance goals for department and provided methods for reaching milestones.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Hired, trained and managed employees to maximize productivity while training staff on best practices and protocols.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established performance goals for department and outlined processes for achievement.
- Improved banker processes to meet company goals for earnings, quality and completion.
- Strong interpersonal leadership, collaboration and influencing skills
- Experienced hiring manager who evaluated strengths and weaknesses of candidates through effective interviewing
Education
Bachelor of Arts - Working On BA in Business Administration
SNHU
05.2026
Skills
- Strategic planning
- Data analysis
- Web-Based Reporting Tools
- Revenue Development
- Team Leadership
- Goals and Performance
- Business Development
- Employee Development
- Strong team-builder
Timeline
Business Analyst
JPMorgan Chase
09.2022 - Current
Branch Manager/Vice President
JPMorgan Chase
02.2006 - 09.2022
Bachelor of Arts - Working On BA in Business Administration
SNHU