Shannon Crowley
'Ewa Beach,HI
Summary
Adept at dental impressions and fostering team collaboration, I significantly enhanced patient care and efficiency at Quince Orchard Dental Care. Specializing in restorative procedures and patient relations, my expertise and proactive approach have consistently improved clinical outcomes and patient satisfaction. Empathetic Head Dental Assistant kindly greets patients and aids with various dental procedures. Instructs patients on proper oral hygiene and assists dentist with model casting. Provides chairside assistance in complex dental procedures. Talented Dental Assistant with 13 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. I have a love to work with people to help them have healthy bodies and a healthy self esteem.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head Dental Assistant
Quince Orchard Dental Care
05.2015 - 09.2019
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted dentist by sterilizing and delivering dental instruments to treatment room.
- Educated patients by giving oral care hygiene and plaque control instructions.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Organized and ordered all clinical supplies
- Assisted all dentists including general dentists, endodontist, orthodontists, periodontist, pediatric dentists.
- Trained new clinical staff and interning dental students in clinical office procedures including sterilization of instruments and dental assisting
- Took dental images including x-rays, 3D scans, digital impressions, oral pictures for proper diagnosis of treatment and maintance
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Created temporary crowns and bridges to maintain aesthetics and space of teeth while permanent restoration was being made by a lab
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted pediatric dentists in the various procedures on patients including fillings, extractions, stainless steel crowns, impressions for space maintainers after extractions, education patients on hygiene
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics and orthodontics
Dental Assistant
Bethesda Center For Family and Cosmetic Dentistry
03.2011 - 05.2015
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images including 3D scans following strict patient protection rules, applying lead aprons.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns as well as full mouth veneers
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted in treatment in obstructive sleep apnea using dental appliances and educated patients on the use of home sleep study devices
- Took dental impressions for various devices, customized whitening trays, Invisalign braces
- Assisted in the treatment of temporal mandibular joint disorder
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Orthodontic Assistant
Burke and Flinn Orthodontics
06.2010 - 01.2011
- Set appointments and made follow-up calls.
- Prepared and sterilized instruments and materials for use by dentists.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Monitored patient comfort and safety during dental procedures.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
Gaithersburg Family Dentistry
Dr. Betty Emam, Dr. Ashley Emam
02.2007 - 06.2010
- Answered phone calls and made appointments.
- Set up and broke down treatment rooms .
- Sterilized instruments
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Completed consultations with patients for treatment plan.
- Took various x-rays of teeth for maintenance and treatment.
- Assisted the doctors in extracting teeth provided post treatment care
- Assisted dentists in root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
- Assisted in care in emergency situations to treat tooth injuries.
Education
Expanded Functions Dental Assistant Certificate - Dental Assisting
Dental Society of Southern Maryland
College Park, MD09.2012
No Degree - Dental Assisting
Montgomery Community College Trade School
Gaithersburg, MD12.2007
Skills
- Dental impressions
- Team Collaboration
- HIPAA Compliance
- Oral Surgery
- Restorative procedures
- Excellent hand-eye coordination
- Strong manual dexterity
- Patient intake procedures
- Infection control proficiency
- Electronic Charting
- Dental Radiography
- Finger Dexterity
- Patient Counseling
- Patient Relations
- Dental office administration
- Equipment maintenance skills
- Dental impression specialist
- Office Administration
Certification
Expanded Functions Dental Assistant
Dental Radiology
Timeline
Head Dental Assistant
Quince Orchard Dental Care
05.2015 - 09.2019
Dental Assistant
Bethesda Center For Family and Cosmetic Dentistry
03.2011 - 05.2015
Orthodontic Assistant
Burke and Flinn Orthodontics
06.2010 - 01.2011
Gaithersburg Family Dentistry
Dr. Betty Emam, Dr. Ashley Emam
02.2007 - 06.2010
Expanded Functions Dental Assistant Certificate - Dental Assisting
Dental Society of Southern Maryland
No Degree - Dental Assisting
Montgomery Community College Trade School
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