Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Daniels

Mentone,CA

Summary

Highly organized and detail oriented employee who has extensive experience of clerical, secretarial, and administrative office work. I strive to ensure that the daily operations run at maximum efficiency in an office. I possess a high level of attention to detail as well as accuracy, exceptional interpersonal and communication skills. I am a quick learner with the ability to work in a fast paced environment. I have been working in the food service industry from 2021 to present, but looking forward to going back to office work.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Eddie Ngo, CFP
Redlands, CA
09.2022 - 05.2023
  • Deposited, transferred, and sold funds on the owners behalf.
  • Provided administrative support, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner and responding to inquiries.
  • Composed letters, memos, reports, emails, and other written correspondence as required by management.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in client status or contact information.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Substitute Office Manager/Attendance/Enrollment

Redlands Unified School District
Redlands, CA
2017 - 2020
  • Coded and entered daily invoices with in-house accounting software.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Set appointments and maintained administrative calendar.
  • Generated a weekly news bulletin for staff.
  • Established a positive rapport with parents, students, and staff.
  • Used judgment and initiative in handling confidential matters and requests.
  • Answered phone calls in a professional manner, taking messages.
  • Data entry as well as running reports.
  • Used and maintained office equipment.
  • Any other duties asked of me.

Clerical Substitute

San Bernardino City Unified School District
San Bernardino, CA
2014 - 2017
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Conducted office inventory checks and requested restock of supplies.
  • Scheduled meetings and prepared conference rooms, sending calendar invitations and setting up space.
  • Resolved office equipment issues and scheduled service for advanced problems.
  • Assisted with event planning through meeting room preparation, catering arrangements and invitation distribution.
  • Updated electronic and hard copy files, maintaining compliance with company data security and archival procedures.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
  • Maintained student data base for process of enrollment.
  • Processed documents and materials for purpose of admission of attending.

Senior Recreational Leader

San Bernardino City Unified School District
San Bernardino, CA
2005 - 2014
  • Provide direct student care of secondary physical education by scheduling and participating in physical activities meeting the grade level cognitive skills.
  • Schedule, set up, and monitor large group sporting activities.
  • Purchased, stocked and maintained PE equipment.
  • Was involved in the hiring process of recreational employees.
  • Scheduled and trained a dozen employees to work under my supervision.
  • Held staff meetings to educate and implement standards and expectations while working with students.

Education

Crafton Hills College
Yucaipa, CA
2018

High School Diploma -

Chaffey High School
Ontario, CA
1989

Skills

  • Teamwork and Collaboration
  • Hiring and Training
  • Team Building/Leadership
  • Verbal and Written Communication
  • Problem Resolution
  • Event Coordination
  • Accounts Payable and Receivable
  • Scheduling and Calendar Management
  • Invoicing and Billing
  • Customer Relations
  • Data Entry
  • Financial Records
  • Establish and maintain files
  • Knowledge of office equipment
  • Phone Etiquette
  • Customer Service
  • Clerical Support
  • Time Management
  • Self-Motivated
  • Multitasking and Prioritization
  • Flexible and Adaptable
  • Microsoft Office
  • Service-Oriented
  • Reliable and Punctual

Timeline

Administrative Assistant

Eddie Ngo, CFP
09.2022 - 05.2023

Substitute Office Manager/Attendance/Enrollment

Redlands Unified School District
2017 - 2020

Clerical Substitute

San Bernardino City Unified School District
2014 - 2017

Senior Recreational Leader

San Bernardino City Unified School District
2005 - 2014

Crafton Hills College

High School Diploma -

Chaffey High School

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