Shannon Davidson
Grand Prairie
Summary
Inventory Control Specialist with expertise in logistics and quality control. Skilled in warehouse operations, stock tracking, and inventory analysis. Achievements include significant reductions in inventory losses and costs, alongside enhanced supply chain efficiency.
Overview
7
7
years of professional experience
Work History
Inventory Lead
DSV Warehouse
Fort Worth
02.2025 - Current
- Ensured strict adherence to company policies for protective gear usage during duty hours.
- Reported malfunctions or damages of material handling equipment promptly.
- Participated in seminars and training to enhance job knowledge.
- Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
- Organized daily, weekly, and monthly inventory reports to ensure accuracy.
- Collaborated with departments to establish efficient stock tracking systems.
- Monitored inventory levels daily to maintain stock availability and prevent shortages.
- Trained warehouse staff on best practices for inventory management and safety.
Bookman/ Dock Coordinator/ Dockworker
Estes Express Lines
Dallas
03.2020 - 11.2024
- Executed clerical tasks, organizing paperwork and managing phone communications efficiently.
- Conducted dock work and operated forklifts to ensure effective material handling.
- Provided training and support for new hires, enhancing onboarding experience.
- Assisted with physical inventories by accurately counting parts under tight timelines.
- Transported hazardous materials safely, adhering strictly to established safety protocols.
- Tracked shipments using various software systems to monitor transit progress.
- Collaborated with warehouse personnel to optimize task completion efficiency.
- Processed customer orders with speed and accuracy, ensuring timely delivery.
Linehaul Dispatcher
AAA Cooper Trucking
02.2019 - 02.2020
- Monitored driver performance to ensure compliance with company policies.
- Delivered exceptional customer service through timely resolution of inquiries and complaints.
- Organized freight delivery paperwork, including manifests, invoices, and bills of lading.
- Communicated route changes or delays to drivers due to traffic or weather conditions.
- Maintained and diagnosed trucking issues in the field to minimize downtime.
- Managed communication among drivers, customers, and internal teams to resolve issues.
- Assisted in training new dispatchers by sharing best practices and procedures.
- Processed transportation orders accurately in the dispatch system.
Receptionist
AAA Cooper Trucking
07.2018 - 01.2019
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted with special projects assigned by management when required.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Verified visitors' identification cards before allowing access to the building.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
Associates - Business Administration
Westwood College
Dallas, TX01.2012
High school diploma -
A+ Academy
Dallas, TX06.2005
Skills
- Microsoft Office proficiency
- Data analysis and management
- Presentation skills
- Tec
hnical troubleshooting - Attention to detail
- Interpersonal communication
- Customer service excellence
- Quick learning ability
- Administrative support
- Dispatch coordination
- Operating systems knowledge
- Training and development
- Inventory management
- Material handling
- Forklift operation
- Safety compliance
- Equipment maintenance
- Shipment tracking
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Warehouse organization
- OSHA compliance
- Barcode scanning
- Shipping documentation
- Pallet jack operation
- Data analysis and reporting
- Equipment operation and maintenance
- Stock control and reconciliation
- Cycle counting and audits
- Warehouse operations management
- Organizational skills and efficiency
- Team training and development
- Documentation accuracy and compliance
References
- Brad Terrel, (214) 675-4436, office manager at Estes
- Vanessa Thompson, (214) 773-3251, personal
- Gena Johnson (Eugenia), (214) 418-4039, coworker at Estes
- Mike Mazzella (904) 799-7807, Coworker DB Shanker
Timeline
Inventory Lead
DSV Warehouse
02.2025 - Current
Bookman/ Dock Coordinator/ Dockworker
Estes Express Lines
03.2020 - 11.2024
Linehaul Dispatcher
AAA Cooper Trucking
02.2019 - 02.2020
Receptionist
AAA Cooper Trucking
07.2018 - 01.2019
Associates - Business Administration
Westwood College
High school diploma -
A+ Academy