Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Shannon Davis

Los Angeles,CA

Summary

Data Analyst adept in analytical thinking, strategic planning, and building strong relationships with colleagues and clients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Data Analyst

American Board Of Radiology
07.2022 - Current
  • Score and report result data for 25+ exams supporting 4000+ candidates
  • Automate processes for scoring complex data sets (R)
  • Prepare and maintain exam statistics across multiple databases (SQL)
  • Perform analyses of longitudinal data for 35,000+ diplomates
  • Coordinate and prepare standard-setting meetings for all exams
  • Provide visual summary analysis of candidate and item performance to support business intelligence decisions.

Oral Exam Developer

American Board Of Radiology
08.2020 - 07.2022
  • Manage content and timelines to support the development of exams
  • Produce gap analyses for stakeholders from indexed exam data
  • Coordinate meetings, cycle operations, and travel for six specialized radiological committees
  • Utilize Adobe technologies to process exam media
  • Assist in quality testing and development of internal software.

Inventory & Online Program Manager

Botanica
08.2018 - 08.2020
  • Drive growth through monthly chart packages and cohort-level analysis
  • Maintain inventory supporting $5M+ in annual sales
  • Delegate daily work needs, provide support, and maintain strict quality standards of an inventory packaging team
  • Construct, test, and launch online ordering across three platforms to increase patient accessibility (30% of total sales)
  • Develop SOPs, training, and operational preparedness for new state-regulated medical processing facility in Ohio.

Patient Service Representative

Botanica
09.2017 - 08.2018
  • Consult patients on benefits and mechanisms of plant-based medicine.

Volunteer Coordinator

St. Mary's Hospital
01.2016 - 06.2017
  • Oversee and coordinate 100+ volunteers covering all departments
  • Develop training surrounding regulations and best practices to achieve positive patient/visitor experiences
  • Support Administration, Patient Experience, and Marketing departments.

Public Health Intern & Volunteer

St. Mary's Hospital
  • Analyze and report data for Emergency Prescription & Chronic Pain Management Program
  • Support Patient Advocates addressing complaints and grievances.

Education

Bachelor of Science - Public Health

University of Arizona
Tucson, AZ
12.2016

Skills

  • Business Intelligence
  • Strategic Planning
  • Data Analytics (R & SQL)
  • Data Visualization (Power BI & Tableau)
  • Spreadsheets (Excel & Google Sheets)
  • Microsoft Suite
  • Adobe (Photoshop & Lightroom)
  • Visualization (Slides & Canva)
  • Written and verbal communication
  • Problem-solving & strategy

Certification

Data Analysis Certification, Google (Coursera)

Timeline

Data Analyst

American Board Of Radiology
07.2022 - Current

Oral Exam Developer

American Board Of Radiology
08.2020 - 07.2022

Inventory & Online Program Manager

Botanica
08.2018 - 08.2020

Patient Service Representative

Botanica
09.2017 - 08.2018

Volunteer Coordinator

St. Mary's Hospital
01.2016 - 06.2017

Public Health Intern & Volunteer

St. Mary's Hospital

Bachelor of Science - Public Health

University of Arizona
Shannon Davis