SHANNON DAVIS
Registered Nurse
Warren,AR
Summary
Compassionate, patient centered, and observant RN with experience providing care to chronically ill patients, geriatric patients, terminally ill patients, and pre- and post-operative patients. Skilled at explaining complex medical procedures, processes, and reactions to patients of diverse educational background, experiences, and languages. Excellent at detailed documentation, quality assurance, and communication with medical colleagues and external providers. Proficient at developing processes, procedures, and standards to promote compliance and quality assurance. Exemplary attention to detail, cross functional collaboration, and project management skill sets.
Overview
10
10
years of professional experience
Work History
RN
Baptist Health Hospital-Drew County
07.2023 - Current
- Care of a varied population of pediatric patients including oncology, hematology, respiratory, general med/surg, pre/post surgical
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Educate patients and family/caregivers regarding disease process, symptom control, medications
- Direct patient care, collecting labs, accessing VAD's, PICC dressings, and injections, etc
- Conducted patient assessments and administered medications (PO, IV, and injections).
LPN/CHARGE NURSE
THE GREEN HOUSE COTTAGES OF SOUTHERN HILLS
05.2022 - 08.2023
- Provided hands on patient centered care
- Conducted patient assessments and administered medications
- Developed organizational and prioritization skills while providing care for 20+ residents
- Communicated significant changes in patient condition with physician
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Completed ethical and compliant documentation in a SOAP note format.
ENROLLMENT SPECIALIST/PATIENT CARE COORDINATOR
NAVCARE
04.2021 - 02.2022
- Supported agency compliance by completing and updating all daily, weekly and monthly records, reports, logs, casework notes, administrative paperwork, and medical records in an accurate, timely, and professional manner
- Assisted with daily operations necessary for client success in accordance with regulatory requirements, agency policy, and quality program standards
- Responsible for writing and maintaining the confidentiality of detailed case notes, documentation, and records for legal and medical purposes
- Managed a caseload of 20+ clients, providing support and guidance to ensure successful outcomes
- Collaborated with a multidisciplinary team to ensure best practices were met.
- Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
- Developed and implemented effective strategies to ensure clients met their goals and objectives.
- Updated, entered, and reviewed customer data.
- Understood and thoroughly explained services provided to customers and potential customers.
- Educated clients on insurance policies and procedures.
LPN & QUALITY BEHAVIORAL HEALTH PROVIDER (QBHP)
DELTA COUNSELING ASSOCIATES
06.2020 - 03.2021
- Participate in trainings to improve adherence to internal policies, governing regulatory compliance, and industry best practices
- Draft and distribute case notes to client care teams to promote a continuum of care across providers
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Explain complex diagnoses and care plans with clients and caretakers
- Cross functionally collaboration via email, phone, and fax with pharmacists, specialists, and primary care physicians on behalf of clients
- Identified, documented, and made referrals to address clients' physical, mental, and emotional health.
- Met with patients to discuss medical histories and current complaints.
LPN/CHARGE NURSE
THE GREEN HOUSE COTTAGES OF SOUTHERN HILLS
- 06.2020
- Conducted and documented initial and ongoing assessments relevant to care for patient and family needs of up to 10 patients
- Assessed patients’ clinical condition and diagnostic information to recognize implications of abnormal diagnostic results, to identify problems typically associated with a diagnosis or treatment
- Promoted the continuum of care for patients by initiating and developing medication reconciliation processes and reports
- Provided daily medication monitoring and medical services to all patients
- Completed ethical and compliant documentation in a SOAP note format.
LPN / CHARGE NURSE
CHAPEL WOODS NURSING AND REHABILITATION
06.2018 - 12.2018
- Performed telephonic/electronic precertification, concurrent utilization review, discharge planning, and case management for observation, acute care hospitalization, skilled nursing facility (SNF), subacute rehab (SAR), acute rehab, & Long-Term Acute Care Hospital (LTACH) stays
- Collaborated with physicians, care/service coordinators, & medical directors to coordinate and provide the appropriate level of care to meet members' health needs, ensuring proper utilization of health services that promote cost effective care
- Requested and reviewed medical records, physician and nursing notes, labs, assessments, history and physicals, and interview clinical staff including but not limited to specialists and nurses.
LPN/CLINIC NURSE
DR. ROBIN RAY'S OFFICE
08.2016 - 06.2018
- Collaborated with members of the care team (e.g., physicians, nurses, ancillary staff) to perform high-quality diagnostic procedures (e.g., specimen collection, injections, vital signs) in compliance with all policies and procedures, as well as federal regulations (e.g., HIPAA)
- Communicated clearly to educate patients, their families and health care providers on post-appointment care
- Answered, triaged, and provided customer service to 20-30 calls from patients, providers, and insurance companies daily
- Organized and sterilized all medical equipment, resulting in decreased risk of exposure and increased patient safety
- Created and implemented new payment plan system for regenerative medicine treatment, resulting in an increase in revenue by 50%
- Registered and scheduled patients for a variety of diagnostic procedures
- Collaborated with external partners including insurance companies to ensure coverage and other providers for referrals and/or records
- Developed Standard Operating Procedures after identifying departmental knowledge and service gaps relating to common questions, concerns, and inquiries from subscribers and providers
- Independently managed the collection of financial responsibility for all patients by verifying patients' insurance eligibility, collected payments, and completing insurance and other claim forms
- Educated families on office policies, the processes of varying medical procedures, recovery measures, and medication instructions.
LPN/CHARGE NURSE
SILVER OAKS NURSING AND REHABILITATION
08.2013 - 06.2016
- Employed nursing best practices in the assessment, planning, implementation, and continual reassessment processes to provide optimal direct patient care to a geriatric patient population
- Independently coordinated, documented, and communicated the care, safety, and quality assurance plans
- Facilitated activities of daily living (ADLs) to nursing home residents and other patients in accordance with individualized care plans
- Documented all care provided and reported changes in resident status to shift supervisors
- Adhered to health management policies, protocols, medical directives, and physician standing orders according to scope of practice; Adhered to all state and federal regulations including OSHA, Worker's Compensation, etc.
Education
LICENSED PRACTICAL NURSE AND PREREQUISITES - Nursing
South Arkansas Technical College
Camden, AR06.2004
General Courses - Nursing
South Arkansas Community College
El Dorado, AR 05.2001 -
Associate of Applied Science - Nursing
University of Arkansas At Monticello
Monticello, AR 05.2001 -
Skills
Client Advocacy
Patient Support
Discharge Planning
Medication Management
Chronic Disease Management
Care Coordination
Healthcare Regulations
Documentation and Reporting
Defect Tracking
Health Information Systems
Organizational Development
Chart Audits
Patient Chart Review
HIPAA Compliance
Interdisciplinary Collaboration
Clinical Documentation
Care Planning
Drug Inventory Management
Medicare Compliance
Medical Clinical Procedures
Medication Dispensing
Patient Education and Counseling
Medicare Knowledge
Utilization Review
Patient Care Plans
Discharge Planning Coordination
Medicaid Knowledge
Electronic Medical Record Software
License And Certification
- REGISTERED NURSE, 2023, University of Arkansas, Monticello, AR
- LICENSED PRACTICAL NURSING CERTIFICATE, 2004, South Arkansas Technical College, Camden, AR
Timeline
RN
Baptist Health Hospital-Drew County
07.2023 - Current
LPN/CHARGE NURSE
THE GREEN HOUSE COTTAGES OF SOUTHERN HILLS
05.2022 - 08.2023
ENROLLMENT SPECIALIST/PATIENT CARE COORDINATOR
NAVCARE
04.2021 - 02.2022
LPN & QUALITY BEHAVIORAL HEALTH PROVIDER (QBHP)
DELTA COUNSELING ASSOCIATES
06.2020 - 03.2021
LPN / CHARGE NURSE
CHAPEL WOODS NURSING AND REHABILITATION
06.2018 - 12.2018
LPN/CLINIC NURSE
DR. ROBIN RAY'S OFFICE
08.2016 - 06.2018
LPN/CHARGE NURSE
SILVER OAKS NURSING AND REHABILITATION
08.2013 - 06.2016
General Courses - Nursing
South Arkansas Community College
05.2001 -
Associate of Applied Science - Nursing
University of Arkansas At Monticello
05.2001 -
LPN/CHARGE NURSE
THE GREEN HOUSE COTTAGES OF SOUTHERN HILLS
- 06.2020
LICENSED PRACTICAL NURSE AND PREREQUISITES - Nursing
South Arkansas Technical College