Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon-Dee Schutz

Pahoa

Summary

Resourceful and self-motivated professional with years of experience working with customers, management, and heavy equipment operations. Equally effective in the field or in the office, with a proven ability to adapt to diverse work environments. Works well in teams and contributes positively to overall morale, fostering a collaborative and supportive atmosphere. Skilled in problem-solving, safety compliance, and time-efficient task execution. Proficient in using computers for detailed reporting and workflow management. Known for initiative, reliability, and a strong work ethic.

Overview

15
15
years of professional experience

Work History

Solar Panel Installer

Raising Sun Solar
09.2015 - 08.2016
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Assembled, wired and connected solar panels to existing components and systems.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
  • Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
  • Configured PV systems based on site conditions and customers needs and expectations.
  • Evaluated potential risks and challenges related to solar panel installations, implementing appropriate solutions to minimize issues.
  • Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
  • Reduced installation times by streamlining processes and effectively managing resources.
  • Improved customer satisfaction by providing clear communication and timely updates throughout the project lifecycle.

Assistant Road Supervisor

Hawaiian Paradise Parks Owners Association
01.2006 - 09.2012
  • Operated and maintained heavy machinery including Grader, Backhoe, Front-end loader, Roller, Dump truck, and Driving Mower.
  • Maintained equipment readiness through regular servicing and troubleshooting
  • Performed road grading, lot clearing, and landscape maintenance across Hoa property and road ways.
  • Conducted routine inspections and minor repairs to ensure equipment safety and functionality.
  • Collaborated with HOA management to prioritize infrastructure projects and seasonal upkeep.
  • Supported community improvement initiatives through efficient and safe equipment operation.
  • Contributed to the upkeep of shared spaces, enhancing property value and resident satisfaction.
  • Ensured compliance with safety standards and environmental guidelines during all operations including planning and overseeing safety meetings.
  • Organized detailed reports of cost analysis for materials used and maintenance costs for monthly board meetings in Microsoft Office.
  • Played a key role in seasonal and emergency response operations (e.g., storm cleanup, erosion control and tsunami response).
  • Expertly operated power tools such as poison pump sprayers, chain saws, welders and other farm related equipment.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.

Assistant Store Manager

Pahoa Hardware
10.2001 - 01.2006
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

High School Diploma -

Pahoa High And Intermediate
Pahoa, HI
01-2022

Skills

  • Worksite safety
  • Power tool operation
  • Team Training
  • Work order completion
  • Site analysis
  • Problem-solving
  • Customer service and engagement
  • Time management
  • Inventory control
  • Team management
  • Staff scheduling
  • Microsoft Office Suite

Timeline

Solar Panel Installer

Raising Sun Solar
09.2015 - 08.2016

Assistant Road Supervisor

Hawaiian Paradise Parks Owners Association
01.2006 - 09.2012

Assistant Store Manager

Pahoa Hardware
10.2001 - 01.2006

High School Diploma -

Pahoa High And Intermediate

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