Shannon DeMarco
Hammond,LA
Summary
Reliable in a variety of work environments, ranging from banking to fitness, as well as Transcription. Proficient in fast-paced financial environments, and skilled in handling transactions accurately and efficiently. Possess strong people's skills, customer service orientation, and adeptness in using computer software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Kids Fit Health Instructor
North Cypress Fitness Center
, USA
09.2021 - Current
- Inform children from 6 years of age to 14 about the benefits of being physically active, as well as healthy choices for optimal nutritional value.
- Instruct attendees through a series of physical exercises, within expected parameters of the appropriate age range, as well as introducing the importance of stretching for flexibility.
- The class is an interactive experience for the children, with allowance for each child to express ideas for new exercises, along with a brief explanation of the benefits.
Financial Service Representative
Fidelity Bank
Hammond, USA
09.2022 - 06.2024
- Balance and reconcile the teller drawer daily.
- Balance/Reconcile the vault daily.
- Order currency for the vault.
- Balance ATM.
- Open checking accounts, savings accounts, and ATM cards.
- Service customers' accounts.
- Provide in-person or telephone customer service.
- Process various customer-related transactions.
- Process nightly deposits.
Weight Loss Coach
Jenny Craig Weight Loss Center
Mandeville, LA
09.2021 - 08.2022
- Analyzed data gathered from questionnaires completed by clients at the beginning of their program.
- Developed personalized plans for each client including goals and action steps tailored to their individual needs.
- Promoted awareness among participants concerning the effects of certain foods on their overall health.
- Educated clients on the benefits of exercise and physical activity as part of a healthy lifestyle.
- Supported individuals in identifying triggers that lead them towards unhealthy behaviors related to dieting or overeating.
Non-medical Transcriptionist
VIQ Solutions
Atlanta, USA
05.2018 - 08.2021
- Transcribe insurance audio files to Word documents using specific computer programs.
- Correct grammatical errors and spelling errors.
- Send the transcribed material to the appropriate designation in a timely manner.
Prime Time Bank Teller
Region's Bank
Hammond, USA
02.2004 - 12.2014
- Handled various customer service needs in person, as well as by phone.
- Processed various banking transactions, such as cash/check deposits, payments, Western Union transactions, check cashing, change orders, and check orders.
- Maintained a balanced teller cash drawer on a daily basis.
- Opened, closed, and balanced the cash vault, as well as oversaw cash vault orders.
- Received and processed night-drop deposits.
- Filed broad spectrums of mandatory bank records.
Education
Bachelor's degree - Kinesiology/ Minor in Psychology
Southeastern Louisiana University
Hammond, LA05.2020
Non-Medical/ Legal Transcription Certification - Court Reporting/ Transcription
Baton Rouge School of Court Reporting
Baton Rouge, LA05-2015
Skills
- Customer service
- People's skills
- Excellent communication skills
- Organizational skills
- Microsoft Office
- Word Perfect
- Excel
- Clerical
- Typing
- Proofreading
- Transcription
- Medical terminology
- Hospital Experience
- Client motivation
- Group training
Certification
- Natural Health Practitioner Certification
Affiliations
- Member of Japan Karate Association
Timeline
Financial Service Representative
Fidelity Bank
09.2022 - 06.2024
Weight Loss Coach
Jenny Craig Weight Loss Center
09.2021 - 08.2022
Kids Fit Health Instructor
North Cypress Fitness Center
09.2021 - Current
Non-medical Transcriptionist
VIQ Solutions
05.2018 - 08.2021
Prime Time Bank Teller
Region's Bank
02.2004 - 12.2014
Bachelor's degree - Kinesiology/ Minor in Psychology
Southeastern Louisiana University
Non-Medical/ Legal Transcription Certification - Court Reporting/ Transcription
Baton Rouge School of Court Reporting
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