Shannon Dewar

• Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
• Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
• Support the medical and low vision staff.
• Coordinate low vision evaluation appointment for patients.
• Improved patients wellbeing by connecting them to services such as:
  Meals on Wheels.
  Access-A-Ride.
  Coordinate medical equipment delivery.
  Coordinate low vision patients to Audio books services.
• Support low vision group monthly meetings

• Conducted regular check-ins to monitor attendance, grades, credit accumulation, and overall progress toward graduation.
• Provided one-on-one support to students to address academic, social, and emotional needs, using a strengths-based and person-centered approach.
• Conducted regular check-ins and monitor attendance, grades, and overall progress toward graduation.
• Tracked daily attendance and performed outreach to students to improve school engagement and reduce chronic absenteeism.
• Communicated with parents and caregivers regarding attendance, academic performance, and behavioral concerns to ensure consistent family engagement.
• Maintained accurate case notes, attendance logs, and documentation in alignment with school and program standards.

• Assisted in planning and supporting school programs, and student-engagement activities.

• Greet guests warmly and present menus in a friendly manner.

• Take accurate food and beverage orders using a point-of-sale system or cash register.

• Provide recommendations on menu items and upsell specials to maximize sales.

• Ensure timely delivery of food and beverages to tables while maintaining high standards of presentation.

• Monitor guest satisfaction throughout their meal and address any concerns promptly.

• Maintain cleanliness and organization of the dining area, including resetting tables for new guests.

• Adhere to food safety regulations and guidelines during food preparation and service.

• Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.

• Process payments accurately and efficiently at the end of each meal service.

• Conducted outreach to workers to build rapport and organizing relationships.
• Host structured one-on-one conversations to educate workers on rights, unionization, and collective action strategies.
• Identified and developed workplace leaders. Facilitated trainings on organizing skills, communication, and campaign planning.
• Coordinated organizing committees, supported meeting facilitation, and maintained campaign momentum.
• Planned and executed campaign strategies, including petitions, delegations, and worker mobilization efforts.
• Documented campaign activity through detailed worker lists, assessments, and progress reports.
• Supported workers during NLRB election processes and the transition toward contract negotiations.