Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Dixon

Farmington,MO

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

18
18
years of professional experience

Work History

General Manager

Buffalo Wild Wings
Farmington, Missouri
09.2020 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Oversaw product development initiatives from concept through completion stages.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

General Manager

Red Lobster Hospitality LLC
Kissimmee, FL
02.2017 - 09.2020
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.

General Store Manager

Castellos
Poplar Bluff, MO
01.2007 - 02.2017

I started out as a breakfast server and worked my way to general manager.  I did all schedules, inventory and ordering for the restaurant.  I hired, trained and worked with the employees in the restaurant.  The restaurant was located inside a hotel and I booked and planned all catering events located there along with all paperwork and payments.  I was responsible for daily cash deposits and bank deposits, as well as payroll.  The restaurant was a local owned business and I kndew I couldn't advance a career there as I had went as far as I could with them.  I worked and built up a team that I knew could take over and still continue to work with the owners when they need me to from my home in Florida.  

Education

Associate of Arts - Business

Three Rivers Community College
Poplar Bluff, MO
2001

Skills

  • Team Leadership
  • Time management
  • Cash handling accuracy
  • Resolution-oriented
  • Store planning and design
  • Positive outlook
  • Superb sales professional
  • Reliable and dependable
  • Strong communication skills
  • Excellent multi-tasker
  • Perfect attendance record
  • Approachable
  • Inventory control procedures
  • Dedicated team player

Timeline

General Manager

Buffalo Wild Wings
09.2020 - Current

General Manager

Red Lobster Hospitality LLC
02.2017 - 09.2020

General Store Manager

Castellos
01.2007 - 02.2017

Associate of Arts - Business

Three Rivers Community College
Shannon Dixon