Shannon Dollar
Palacios
Summary
Led operations initiatives within logistics and supply chain sectors to optimize processes. Developed strategic plans to improve operational effectiveness and team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
United Site Services
Point Comfort, TX
- Current
Area Operations Supervisor
Heidelberg Materials
Katy, TX
02.2019 - 08.2024
- Managed daily operations to ensure efficient workflow and adherence to safety protocols.
- Supervised team performance, providing training and support to enhance skills and productivity.
- Implemented process improvements that streamlined operations and reduced delays in service delivery.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
- Developed operational reports to track performance metrics and identify areas for improvement.
LOGISITICS COORDINATOR
TMK INDUSTRIAL SOLUTIONS
Houston, TX
05.2018 - 02.2019
LOGISTICS OPERATIONS DISPATCHER
SUTONG CHINA TIRE RESOURCES, INC
Hockley, TX
01.2018 - 05.2018
Intermodal Coordinator
XPO Logistics
Bentonville, AR
08.2016 - 06.2017
- Coordinated intermodal shipments to ensure timely delivery and compliance with operational standards.
- Managed documentation for freight operations, enhancing accuracy and reducing processing time.
- Collaborated with logistics teams to optimize routing and improve overall efficiency of transport schedules.
- Analyzed shipping data to identify trends and recommend process improvements within the intermodal network.
- Facilitated communication between carriers, clients, and internal departments to resolve issues promptly.
Education
Associate - BUSINESS MANAGEMENT IN RETAIL
NORTHWEST ARKANSAS COMMUNITY COLLEGE
NORTHWEST, ARKANSAS, US05.2017
Associate - Logisitics Management
NORTWEST ARKANSAS COMMUNITY COLLEGE
Bentonville, AR05.2017
Skills
Assisted in understanding safety regulations through OSHA 30 training Supported teams in implementing safety protocols to maintain compliance Aided in identifying potential hazards to promote a safer work environment
Oversaw organizational budget management to ensure financial stability and resource allocation
Assisted in tracking profit and loss statements to support financial decision-making Collaborated with team members to analyze budget variances and identify cost-saving opportunities Contributed to the preparation of financial reports for management review
Executed SAP system management to streamline business processes
Oversaw management of maintenance records to ensure compliance and operational efficiency
Facilitated team development initiatives to enhance collaboration and performance
Oversaw business operations teams, ensuring efficient workflow and team performance
Certification
- TWIC Card
- Driver's License
- Certified Notary Public December 2024 to December 2027
Languages
English
Links
https://www.linkedin.com/in/shannon-dollar-1a7294111
Additional Information
- SKILLS
- Account Management
- Logistics/ Supply Chain Management
- Customer Service
- Leadership
- Planning
Timeline
Area Operations Supervisor
Heidelberg Materials
02.2019 - 08.2024
LOGISITICS COORDINATOR
TMK INDUSTRIAL SOLUTIONS
05.2018 - 02.2019
LOGISTICS OPERATIONS DISPATCHER
SUTONG CHINA TIRE RESOURCES, INC
01.2018 - 05.2018
Intermodal Coordinator
XPO Logistics
08.2016 - 06.2017
Operations Manager
United Site Services
- Current
Associate - BUSINESS MANAGEMENT IN RETAIL
NORTHWEST ARKANSAS COMMUNITY COLLEGE
Associate - Logisitics Management
NORTWEST ARKANSAS COMMUNITY COLLEGE