Shannon Dornfeld
Columbus
Summary
Versatile Staff Engineer, excelling in CAD proficiency and critical thinking. Demonstrated success in developing cost-effective engineering solutions and fostering stakeholder relationships. Skilled in technical writing and collaborative design, ensuring project completion to industry standards. Achieved improved operational efficiencies and customer satisfaction through innovative problem-solving and team leadership. Maintains a passion for learning and utilizes own creativity.
Overview
4
4
years of professional experience
Work History
Staff Engineer
S&ME
03.2023 - Current
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Participated in formal internal design reviews of proposed products and components.
- Wrote and edited technical document in accordance with template requirements.
- Developed cost estimates for proposals.
- Created detailed reports on engineering activities and findings.
- Collaborated with other departments to facilitate successful project completion.
- Conducted technical evaluations of engineering designs and test results.
- Assisted in developing cost-effective solutions to engineering problems.
- Performed complex calculations to analyze and optimize engineering processes.
- Developed high-quality engineering designs and plans to meet industry standards.
Bar Manager
Carsonie's Stromboli and Pizza Kitchen
03.2021 - 02.2023
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Improved customer service rankings by resolving issues quickly and accurately.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Intern
Kokosing Industrial
05.2021 - 08.2021
- Sorted and organized files, spreadsheets, and reports.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Frequently inspected production area to verify proper equipment operation.
Education
Bachelor of Science - Environmental Engineering
The Ohio State University
Columbus, OHSkills
- AutoCAD drawing
- CAD proficiency
- Critical thinking
- Project estimation
- Data analysis
- Drawing creation
- Engineering documentation
- Technical writing
- Collaborative design
Timeline
Staff Engineer
S&ME
03.2023 - Current
Intern
Kokosing Industrial
05.2021 - 08.2021
Bar Manager
Carsonie's Stromboli and Pizza Kitchen
03.2021 - 02.2023
Bachelor of Science - Environmental Engineering
The Ohio State University
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