Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Shannon DuBois

Oak View,CA

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

32
32
years of professional experience

Work History

Hospice Caregiver

Aunt And Uncle
Ojai, CA
08.2015 - 01.2022
  • Promoted a positive environment that was conducive to healing and recovery.
  • Provided palliative care services such as pain management techniques and symptom control measures.
  • Monitored vital signs and reported changes in condition to supervisor.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted with transferring patients from beds to wheelchairs or other mobility devices when necessary.
  • Helped patients maintain dignity during difficult times.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Recognized signs of distress in patients and acted appropriately according to protocol.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Encouraged family members to participate in the patient's care plan and provided emotional support during difficult times.
  • Performed light housekeeping duties such as changing bed linens, vacuuming carpets, and cleaning bathrooms as needed by the patient or family member.

Housekeeper

Self-employed
Santa Maria, CA
09.2007 - 01.2015
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Apartment Manager

Intercontinental Real Estate
Ventura, CA
01.1995 - 08.1997
  • Organized move-in and move-out procedures for new or departing tenants.
  • Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Collected rent payments from residents in accordance with lease agreements.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Maintained accurate records of rent payments, leases, and other documents related to tenants.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Maximized occupancy with strong marketing and tenant relations skills.
  • Maintained building's accounts by collecting rent and utility payments.

Cleaning Crew Member

Act Enterprises
Ventura, CA
03.1990 - 10.1991
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Vacuumed carpets, furniture, and upholstery.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Reported any damages or repairs needed to supervisor immediately.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Swept and mopped floors in public areas.
  • Dusted furniture, fixtures, and other surfaces.
  • Followed established health codes while performing duties.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.

Education

Some College (No Degree) - Manicurist

Lu Ross Academy
Ventura, CA

Skills

  • Nursing staff communication
  • Oxygen therapy
  • Reliability and punctuality
  • Interpersonal skills
  • Hygiene maintenance
  • End-of-life care
  • Property management expertise
  • Strong communication skills
  • Rent collection
  • Renter communication
  • Customer service-focused
  • Efficient cleaning techniques
  • Problem-solving
  • Multitasking and organization
  • Basic maintenance tasks
  • Dependability and reliability

Affiliations

I enjoy gardening and cooking on a daily basis. I love experimenting with new plants and new recipes and love to cook for others. I enjoy swimming and the mountains!

References

References available upon request.

Timeline

Hospice Caregiver

Aunt And Uncle
08.2015 - 01.2022

Housekeeper

Self-employed
09.2007 - 01.2015

Apartment Manager

Intercontinental Real Estate
01.1995 - 08.1997

Cleaning Crew Member

Act Enterprises
03.1990 - 10.1991

Some College (No Degree) - Manicurist

Lu Ross Academy

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Shannon DuBois