SHANNON DUPLECHAIN
Lake Charles,LA
Summary
Knowledgeable Multi Unit Manager with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed large teams and implemented strategic initiatives that improved productivity and reduced costs. Demonstrated leadership and problem-solving skills to drive continuous improvement and achieve organizational goals.
Overview
19
19
years of professional experience
Work History
District Leader
GPS Hospitality - Burger King
05.2019 - Current
- As District Leader I oversee 7 restaurants daily operations, inventory control, cash control, sales building, hiring, training, developing management teams. Teaching how to achieve profits, budgeting, leadership skills. Taking an ownership mentality building a winning environment by great recruiting, and coaching. Facilitating building maintenance, metric controls, and great customer service.
Director of Operations
HNI, LLC Hardees
10.2016 - 05.2019
- As a Director of Operations I oversaw the daily operations of 10 stores, working with Vice President as Well as my District managers and their teams to help grow their stores sales, reduce food cost, labor and operating supplies, while improving customer service. As well ensured the scheduling and facilitating maintenance of each restaurant.
Division Manager
Miller Properties – Waffle House
06.2009 - 10.2016
- As a division manager I oversaw 9 stores, I worked directly with the Area Vice President, the Executive team, as well as my District leaders & their teams to ensure we built successful teams. My daily responsibilities include but were not limited to: hiring, training, coaching, terminating, ordering food, ordering supplies, inventory, audits, budgeting weekly and monthly, completing profits and losses monthly as well as yearly, ensure managers know their goals, scheduling, overseeing maintenance, safety, eliminating waste, increasing productivity, raising morale.
Supervisor
Baker Hughes/ Hughes Christensen
06.2007 - 09.2008
- As a supervisor of a smaller shop I was challenged because it required me to have more hands on, and to be resourceful. We did not have the resources on hand such as Engineering, HSE representatives, Quality, etc. My daily tasks included but were not limited to Production flow, scheduling manpower and work. Use of SAP business system, opening work orders, closing work orders, shipping orders, weekly and monthly inventory. Dealing directly with our customers, vendors, operators, and management. I held daily meetings with maintenance, shop coordinators, administrators, and plant manager. As the supervisor I took care of most of the discipline, rewarding, hiring, terminating, and evaluations. I continued to use the same metrics Safety, Quality, Productivity, and Cost to build upon and improve this facility. Though my term with Baker Hughes was very short because of family emergency I believe I learned many new skills, and know that given the right opportunity I will succeed in building a career.
Education
High School Diploma -
Hannibal High School
Hannibal, MO05-1995
Skills
- Community engagement
- Inventory management
- Emergency response procedures
- Staff development
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
Timeline
District Leader
GPS Hospitality - Burger King
05.2019 - Current
Director of Operations
HNI, LLC Hardees
10.2016 - 05.2019
Division Manager
Miller Properties – Waffle House
06.2009 - 10.2016
Supervisor
Baker Hughes/ Hughes Christensen
06.2007 - 09.2008
High School Diploma -
Hannibal High School