Shannon Dyett
Brooklyn,NY
Summary
Compassionate and dependable professional with extensive experience in volunteer work at a nursing home and urgent care center, demonstrating a strong commitment to supporting others across all age groups. Skilled in front desk operations, offering excellent communication, organization, and multitasking abilities. Proven leadership and teamwork skills through active involvement in student government and tutoring roles. Dedicated to creating positive environments and delivering exceptional service in both care-based and administrative settings.
Overview
3
3
years of professional experience
Work History
Volunteer
The Chateau at Brooklyn Rehabilitation & Nursing Center
01.2022 - 08.2023
- Provided personalized care to residents.
- Provided assistance to residents with mobility issues.
- Organized resident birthday events.
- Coordinated celebrations for holidays.
- Maintained stock levels of medical supplies.
- Organized supplies for entertainment programs.
- Organized resident files.
- Scheduled appointments.
- Participated in post-discharge follow-up calls.
Volunteer
CityMD Urgent Care Center
09.2022 - 12.2023
- Assisted healthcare staff with patient intake and appointment scheduling.
- Provided compassionate support to patients, ensuring comfort during visits.
- Organized medical supplies and maintained cleanliness in examination rooms.
- Mentored new volunteers on clinic protocols and patient interaction techniques.
Internship Student
Mount Sinai Brooklyn
01.2024 - 05.2025
- Assisted in patient intake processes, ensuring accurate documentation and timely service.
- Supported healthcare staff with administrative tasks, enhancing workflow efficiency.
- Observed and learned patient care procedures under supervision of experienced healthcare professionals.
- Assisted in data collection and analysis, contributing to informed decision-making processes.
- Coordinated logistics for events, managing schedules and resources effectively.
- Contributed to documentation efforts, ensuring accuracy and consistency across materials.
Education
Bachelor of Science - Psychology
Brooklyn College
Brooklyn, NY05-2025
High School -
Academy For Health Careers
Brooklyn, NY06-2021
Skills
- Client confidentiality and ethics
- Teamwork and collaboration
- Volunteer leadership and mentoring
- Time management and scheduling
- Interpersonal and relationship-building skills
- Activity planning and coordination
- Family relationship communication
- Empathy and patience in high-stress settings
- Organized and efficient
Timeline
Internship Student
Mount Sinai Brooklyn
01.2024 - 05.2025
Volunteer
CityMD Urgent Care Center
09.2022 - 12.2023
Volunteer
The Chateau at Brooklyn Rehabilitation & Nursing Center
01.2022 - 08.2023
Bachelor of Science - Psychology
Brooklyn College
High School -
Academy For Health Careers
EDUCATIONAL EXPERIENCE
Student Government:
- Established a bi-weekly communication framework between student government and university boards to ensure that student concerns were prioritized in campus policy making.
- Coordinated cross-departmental campus partnerships, organizing events that involved participants and raised awareness for underrepresented student groups.
- Advised on the formation of new policies and procedures that improved transparency and engagement between student organizations and students within the university.
Learning Center Tutor:
- Providing individualized academic support to students taking psychology, writing intensive, and math courses.
- Assisting students with homework and establishing efficient testing strategies according to university guidelines and professor preference.
- Establishing beneficial study habits to encourage student independence, enhance student knowledge of subject material, and improve student academic performance.