Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Timeline
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Shannon Earwood

Shannon Earwood

Master Cosmetologist
Forney,TX

Summary

Talented Master Stylist with Texas cosmetology license and 10+ years of experience using basic and advanced techniques to achieve exceptional results for clients. Experience building and maintaining a loyal client base through effective communication and outstanding customer service. Regularly exceeded retail-sales goals through thoughtful client education of products to aid in maintenance of services and to achieve specific styling goals and concerns.

Overview

15
15
years of professional experience
1
1
year of post-secondary education

Work History

Stay-at-home Mom

Self-employed
Forney, TX
06.2018 - 06.2022

Hairstylist

Supercuts
Richardson, TX
06.2012 - 06.2014
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Determined appropriate hair treatments based on conditions and textures.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Educated customers on products to maximize benefits.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Developed loyal following of clients by providing high-quality services.

Hair Color Specialist

JCPenney Salon
Hiram, GA
01.2010 - 05.2012
  • Specialized in color correction
  • Communicated effectively with clients to establish expectations and desires for color treatment.
  • Kept on top of current hair cutting, coloring and styling trends.
  • Handled inventorying of hair products.
  • Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
  • Documented client information, color treatment formulas and general notes on services into logbooks.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

Master Hairstylist

Fantastic Sams
Powder Springs, GA
05.2007 - 12.2009
  • Regularly earned recognition as top-sales associate
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
  • Coordinated and facilitated new hire training to maintain consistency of salon services.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Education

Master Cosmetologist Certification

Chattahoochee Technical College
Marietta, GA
03.2006 - 04.2007

Skills

Outstanding client retention

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Accomplishments

  • Frequently exceeded monthly goals in retail sales
  • Regularly received 5-star reviews in follow-up surveys rating customer satisfaction

Quote

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
Will Durant

Timeline

Stay-at-home Mom

Self-employed
06.2018 - 06.2022

Hairstylist

Supercuts
06.2012 - 06.2014

Hair Color Specialist

JCPenney Salon
01.2010 - 05.2012

Master Hairstylist

Fantastic Sams
05.2007 - 12.2009

Master Cosmetologist Certification

Chattahoochee Technical College
03.2006 - 04.2007

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Shannon EarwoodMaster Cosmetologist