Shannon Eckels
Stevens Point,WI
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
24
24
years of professional experience
Work History
Chief Election Inspector
City Of Stevens Point
04.2020 - 01.2024
- Maintained an organized polling location for efficient voter flow and reduced wait times.
- Prevented fraudulent activity by verifying voter identification in accordance with state guidelines.
- Supported provisional voting efforts by guiding unregistered voters through necessary paperwork procedures.
- Understood, interpreted and applied specific election laws and ordinances at various locations.
- Kept orderly records of all incidents, allowing for thorough post-election analysis and improvement recommendations.
- Facilitated smooth transitions between shifts, ensuring proper handover of duties among fellow inspectors.
- Dealt tactfully with members of public, often under stressful conditions.
Election Inspector
City Of Stevens Point
11.2016 - 04.2020
- Prevented fraudulent activity by verifying voter identification in accordance with state guidelines.
- Upheld integrity of the electoral process by reporting any observed discrepancies or potential issues immediately to supervisors.
- Ensured timely setup and breakdown of polling equipment, contributing to a seamless Election Day operation.
- Communicated clear information and answered questions professionally in assisting callers, visitors and voters.
- Improved overall voter experience by providing clear instructions and guidance during the voting process.
Founding Leader
Adornable.u Accessories
03.2015 - 07.2018
- Member of Executive Sales Team, collaborated with business owner/CEO on company strategy, programs and branding to drive results within the sales field
- Developed product/program training and process improvement with intent to increase sales revenue, increase recruiting and lead to field retention
- Develop leaders in new markets across US through remote training
- Build relationships and network at all levels of the sales field to coach, mentor and boost morale.
- Use sales metrics to track, report and forecast team growth
Region Leader
Lia Sophia Jewelry
05.2005 - 12.2015
- Drove sales growth, setting targets and monitoring progress to ensure goals were met.
- Increased customer satisfaction with effective problem resolution and proactive communication.
- Secured long-term sustainability of sales field by developing succession planning strategies that identified potential leaders within the team for future growth opportunities.
- Facilitated cross-functional collaboration between teams for streamlined project execution, optimal resource allocation, as well as facilitating large training opportunities.
- Grew a personal organization to $3 million in sales annually
- Earned top honors and recognition nationwide for being a top seller and recruiter annually.
- Lead a large sales organization with a peak of 250 sales advisors and 15 leaders
- Trained the sales field both at corporate events (up to 5,000 attendees) and team events.
- Developed a website to release training programs and processes to encourage growth for both individual and team with a focus on New Advisor training and Leadership advancement.
- Established robust reporting systems that provided accurate snapshots of regional performance, allowing for data-driven decision-making and timely course correction as needed.
Executive Director of Communication
Crossroads Mental Health Services
10.2006 - 10.2007
- Worked closely with Community Based Residential Facility Administrators and case workers to guide and assist with operational strategy.
- Oversaw, and developed marketing materials, and dispersed to potential contracting counties.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Residential Care Apartment Complex- Administrator
Crossroads Mental Health Services
05.2005 - 10.2006
- Oversaw day-to-day facility operations, ensuring smooth functioning, safety compliance, medication management, staffing and Department of Health Services regulations were met.
- Ensure that tenants had a high quality of life that was to include safety, community outreach, when appropriate potential job development, partnerships with ODC as well as other community supportive resources.
- Ensured that all mental health technicians were fully trained to meet all state mandated requirements.
Mental Health Technician
Crossroads Mental Health Services
05.2000 - 05.2005
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive or self harming behaviors.
- Maintained detailed records of patient interactions, medication management, ensuring accurate documentation for future reference.
- Certified in all state mandated training as well as continued education
Education
Bachelor of Arts - Psychology
University of Stevens Point
Stevens Point, WI05.2005
Skills
- Patience and Tolerance
- Leadership
- Self motivated
- Accuracy and Precision
- Training and Development
- Strategic Planning
Community Involvement
Growing Kindness Gardens, Founder and Leader
Timeline
Chief Election Inspector
City Of Stevens Point
04.2020 - 01.2024
Election Inspector
City Of Stevens Point
11.2016 - 04.2020
Founding Leader
Adornable.u Accessories
03.2015 - 07.2018
Executive Director of Communication
Crossroads Mental Health Services
10.2006 - 10.2007
Region Leader
Lia Sophia Jewelry
05.2005 - 12.2015
Residential Care Apartment Complex- Administrator
Crossroads Mental Health Services
05.2005 - 10.2006
Mental Health Technician
Crossroads Mental Health Services
05.2000 - 05.2005
Bachelor of Arts - Psychology
University of Stevens Point
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