Summary
Overview
Work History
Education
Skills
Personal Interests:
Additional Information
Timeline
Generic

Shannon Ecker

Fort Worth,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining checkout processes at Tom Thumb Food Stores and other retail businesses, with expertise in POS Systems and exceptional communication skills. Achieved significant improvements in transaction efficiency and accuracy, demonstrating a strong ability to lead and innovate in fast-paced retail environments.

Overview

11
11
years of professional experience

Work History

Cashier, Customer Service Supervior, Assistant Bookkeeper

Tom Thumb Food Stores
Arlington, TX
08.2018 - 05.2024

*Cashier~ helping customers checkout fast and efficiently

*Customer Service Supervisor~ making sure cashiers and front end was looking nice and neat ,helped with breaks also worked behind the customer service desk helping with lotto, money orders ,price adjustments, car registration, and western union transactions

* Assisted bookkepper~ helped with puting in employees hours, opened and closed service center counting all the money at the end of the night or getting money ready in the morning, put totals in system to know if was over or short the previous day and if short researched to find out why. Mgr. Ameila Dawson

Cashier Team Lead

Kroger
Arlington, TX
10.2013 - 03.2018
  • Monitored areas for security issues and safety hazards.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • File Clerk~ (price tag changes) Recieving, Drug GM (Stocking merchandice) Mgr. Phillip Hobbs

Texas Rangers Stadium Cashier in Giftshop

Metroplex Sportservice
Arlington, TX
03.2013 - 04.2014
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • counted down till each night Mgr: Mellisa Domol

Education

Certificate Of Completion -

Arlington High School
Arlington, TX
06.2012

Skills

  • POS Systems
  • Payment Collection
  • Product restocking
  • Cash Register Operation
  • Good communication skills

Personal Interests:

Photography, Reading, Writing and animals

Additional Information

Referances:

Upon Reguest.

Timeline

Cashier, Customer Service Supervior, Assistant Bookkeeper

Tom Thumb Food Stores
08.2018 - 05.2024

Cashier Team Lead

Kroger
10.2013 - 03.2018

Texas Rangers Stadium Cashier in Giftshop

Metroplex Sportservice
03.2013 - 04.2014

Certificate Of Completion -

Arlington High School
Shannon Ecker