Summary
Overview
Work History
Education
Skills
References
Timeline
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SHANNON E. FOSTER

Island Park,USA

Summary

Efficient CSA known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service management, conflict resolution, and data entry. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.

Overview

22
22
years of professional experience

Work History

CSA

Morgan Stanley
Garden City, NY
04.2018 - 07.2023
  • Provides exemplary customer service to all clients
  • Opens new accounts based on client needs and expectations
  • Set up transfers, wires and withdrawals to and from client accounts
  • Schedule conference rooms and maintains calendar
  • Request and revoke account access in EPR after management approval

Leather Goods Manager

LOUIS VUITTON
New York, NY
01.2012 - 12.2017
  • Oversees a sales team of 20 associates
  • Executes Visual Merchandising floor plans to drive the business
  • Ensures that each client is treated according to the Louis Vuitton promise
  • Partners with team managers to discuss category sell thru %
  • Share passion for products by conducting trainings in store
  • Responsible for daily opening and closing procedures
  • Manages back of house office and relevant tasks, such as supply ordering
  • Completes store operational requirements by scheduling and assigning employees
  • Achieves individual objectives and is accountable for sales results

Associate Manager

COACH
New York, NY
06.2001 - 12.2012
  • Assisted store manager in daily tasks pertaining to the needs of the business
  • Coordinated materials in preparation for meetings such as: monthly calendars
  • Managed team's time and attendance and payroll adjustments
  • Set in place new inventory control measures to reduce shrinkage
  • Utilized merchandising skills learned to drive sales through effective merchandise presentations
  • Partnered with management to develop strategies to increase sales, resulting in a record high of $3.8M
  • Exceeded inventory and shrinkage goals every quarter to ensure employee bonuses
  • Assisted Store Manager with the production of documents, presentations, reports and research

Education

Associate in Science -

New York College of Health Professions
New York

Skills

  • Microsoft Office Proficiency
  • Presentation Software Expertise
  • Typing Speed: 65 WPM

References

UPON REQUEST

Timeline

CSA

Morgan Stanley
04.2018 - 07.2023

Leather Goods Manager

LOUIS VUITTON
01.2012 - 12.2017

Associate Manager

COACH
06.2001 - 12.2012

Associate in Science -

New York College of Health Professions
SHANNON E. FOSTER