Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Elledge

Pensacola

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience

Work History

Companion Caregiver

Jason Elledge
08.2012 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Front Office Supervisor

Hilton Pensacola Beach
02.2023 - 06.2024
  • Coached employees through day-to-day work and complex problems.
  • Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime.
  • Created, prepared, and delivered reports to various departments.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Education

High School Diploma -

Pine Forest High School
Pensacola, FL
06-2002

Skills

  • Hands-On Care Support
  • Mobility Aid Services
  • Upholding Confidentiality Standards
  • Relationship Building
  • Effective Complaint Management
  • Consistent Dependability
  • Client Interaction Experience
  • Record Documentation
  • Risk Assessment Proficiency
  • Case Resolution Support
  • Service Excellence
  • Client Follow-Up

Timeline

Front Office Supervisor

Hilton Pensacola Beach
02.2023 - 06.2024

Companion Caregiver

Jason Elledge
08.2012 - Current

High School Diploma -

Pine Forest High School

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Shannon Elledge