Shannon Evans
Bloxom,VA
Summary
Driven by a results-focused approach, it was exceptionally easy to excel at the law firm of Thomas L. Northam, mastering legal document preparation with no educational background in law prior to being hired at the firm. Being proficient in Microsoft Office and adeptness in managing high-stress situations contributed to surpassing performance goals and enhancing client satisfaction significantly in all job positions. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering administrative support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Thomas L. Northam, Attorney At Law
07.2019 - Current
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of 20-30 clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Improved communication between attorneys and clients by scheduling 4-5 meetings per day, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Worked alongside 2 criminal law attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Reduced errors in court filings by meticulously proofreading documents before submission, increasing accuracy by 90%.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Gathered key information during initial client intake interviews that contributed significantly to formulating effective legal arguments.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
- Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
- Served as liaison between attorneys and clients fostering positive relationships while addressing inquiries promptly.
Accounting Bookkeeper
A-Z New & Used Furniture
03.2012 - 06.2019
- Reported financial data and updated financial records in ledgers and journals.
- Managed payroll processing, ensuring employees were accurately compensated each 40 hour pay period.
- Reviewed and processed client electronic payments and check deposits.
- Maintained accurate financial records, ensuring compliance with regulatory requirements and company policies by timely filing tax reports on a quarterly basis.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured cash drawer was balanced with $200 till, ensuring accurate accounting each shift.
Education
Bachelor of Science - Healthcare Administration
Purdue University Global
West Lafayette, IN12.2021
High School Diploma -
Arcadia High School
Oak Hall, VA06.2012
Skills
- Microsoft Office
- Legal Document Preparation
- Administrative Support
- Legal Research
- Notary Public
- Legal Terminology
- Medical Records Management
- Medical terminology knowledge
Affiliations
- Bloxom Volunteer Fire Company
Timeline
Legal Assistant
Thomas L. Northam, Attorney At Law
07.2019 - Current
Accounting Bookkeeper
A-Z New & Used Furniture
03.2012 - 06.2019
Bachelor of Science - Healthcare Administration
Purdue University Global
High School Diploma -
Arcadia High School
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