Shannon Fabian
Syracuse
Summary
Dynamic Warehouse Supervisor with a proven track record at Milton CAT, excelling in optimizing operations and enhancing team productivity. Skilled in warehouse management software and committed to maintaining high safety standards. Recognized for exceptional problem-solving abilities and a customer-focused approach, ensuring efficient service delivery and client satisfaction.
Overview
24
24
years of professional experience
Work History
Warehouse Supervisor
Milton CAT
11.2024 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Assigned tasks to team members to complete within designated time frames.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Administrative Assistant
Milton CAT
09.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitor.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained inventory of office supplies and placed orders.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Recorded deposits, reconciled daily cash and check deposits.
Administrative Assistant
VDI
09.2015 - 02.2021
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered a 8 multi-line phone system, routing calls, delivering messages to staff.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Warehouse Manager
Dellas Graphics
01.2001 - 09.2015
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
- Maintained thorough documentation of departmental processes, enabling efficient knowledge transfer when needed.
- Led a team of data entry specialists, ensuring timely completion of projects and high-quality work.
Education
Associate of Science - Human Services
Onondaga Community College
Syracuse, NY06-2021
Skills
- Warehouse operations
- Problem-solving
- Data entry
- Microsoft Word
- Microsoft Excel
- Time management
- Accuracy and attention to detail
- Customer-focused service
- Office administration
Timeline
Warehouse Supervisor
Milton CAT
11.2024 - Current
Administrative Assistant
Milton CAT
09.2021 - Current
Administrative Assistant
VDI
09.2015 - 02.2021
Warehouse Manager
Dellas Graphics
01.2001 - 09.2015
Associate of Science - Human Services
Onondaga Community College
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