Shannon Faith
La Grange,KY
Summary
Motivated LPN with a passion for ongoing education and career development. Diligent nurse with a strong foundation in office nursing. Skilled in efficiently managing patient care and providing support to medical staff in fast-paced settings. Exhibits exceptional organizational abilities and effective communication to optimize patient outcomes.
Overview
14
14
years of professional experience
Work History
LPN Office Nurse
WellPath
03.2022 - Current
- Prepare patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Evaluate patient histories, complaints, and current symptoms.
- Enhance patient care by effectively administering medications and treatments as prescribed by physicians.
- Assist with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Promote patient safety and comfort during office visits by monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Assist in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Manage inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Track, review and monitor diagnostic test results and assist in management of patient care between visits.
- Provide health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Demonstrates adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
Patient Care Coordinator
Kentuckiana Ear, Nose, and Throat
05.2011 - 09.2021
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Facilitated communication between patients and various departments and staff.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Responded to inquiries by directing calls to appropriate personnel.
- Offered simple, clear explanations to help clients and families understand policies and procedures.
- Delivered support to medical staff in completion of patient paperwork.
Education
LPN Program -
Galen College of Nursing
Louisville, Ky03.2022
Skills
- Vital signs monitoring
- HIPAA compliance
- Immunization administration
- Supply management
- Patient education
- Adaptable and flexible
- Procedure explanation
- Clinical judgment
Timeline
LPN Office Nurse
WellPath
03.2022 - Current
Patient Care Coordinator
Kentuckiana Ear, Nose, and Throat
05.2011 - 09.2021
LPN Program -
Galen College of Nursing
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