Hi, I’m
Shannon Farkas SHRM-SCP
Regional HR Manager
Fort Wayne,IN
Summary
Versatile Regional HR Manager with 13 years of extensive experience in efficiently handling human resources operations, Focusing on aligning HR and business strategy, re-engineering organization processes, listening and responding to employees, and managing transformation and change. Highly effective at incorporating creative leadership skills to achieve business objectives while meeting deadlines and budget requirements. Organized and hardworking with outstanding multitasking and problem-solving capabilities. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Overview
14
years of professional experience
2
Certifications
Work History
BrightSpring Health Services
Regional Human Resources Manager
12.2017 - Current
Job overview
- Partner with Regional Directors, Executive Directors, and HR in 7 operations with a combined total of 1,790 employees and contractors across 5 states that include IN, MI, MN, NJ, and WI for all HR related issues.
- Successfully managed entire HR process for 4 company Acquisitions.
- Serve as a resource for leaders in handling employee issues and assisting them in counseling employees, conducting evaluations, staff training, problem-solving and consensus building.
- Assist with recruiting and screening new HR Specialists/Generalists.
- Train all new HR Specialists & Generalists on BrightSpring policy and procedures as well as any federal/state/local employment/HR related laws.
- Maintain company compliance with local, state, and federal laws, in addition to established organizational standards.
- Address employee conflicts with appropriate urgency, following all corporate procedures.
- Coordinate employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Provide leadership in effective conflict resolution for all personnel.
- Plan, monitor and appraise employee work results by training managers to coach and discipline employees.
- Ensure all staff have appropriate training records and that they receive appropriate job-related training.
- Use technologically relevant HRIS & ATS systems to manage payroll, data, recruitment, and benefits.
- Ensure HRIS data entry is accurate and updated as needed.
- Generate and distribute HR related reports.
BrightSpring Health Services
Regional Field Staffing Leader
11.2016 - 12.2017
Job overview
- Served as a strategic partner with leaders to understand their business objectives, growth strategies and hiring needs in order to develop strategic recruitment plans.
- Proactively utilized labor market and industry trends in order to educate hiring leaders and develop recruitment strategies.
- Developed proactive, creative and innovative sourcing strategies and techniques to attract, screen and engage active and passive candidates.
- Managed all aspects of recruiting ranging from sourcing candidates, conducting effective screenings, candidate recommendations to managers, coordinating interviews and ensuring strong candidate experience.
- Acted as a mentor and leader to the local recruiters in regards to recruitment & sourcing strategy and best practices, and managing hiring leader and candidate interactions and relationships.
- Influenced development and enhancement of recruitment strategies by providing innovative approaches to help drive the hiring process and provided solutions to meet business needs.
- Assisted with building the company's reputation as an employer of choice by connecting with sourcing and recruiting channels through recruitment branding, community visibility, networking, and corporate events.
- Understood culture and environment, the market, services provided, strategic direction of the company and specifics surrounding each open position.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Extension Healthcare
Human Resources Manager
11.2014 - 10.2016
Job overview
- Managed and handled day to day tactical HR activities for tech start-up with 170 employees, some of which are located throughout the United States.
- Advised associates on a range of issues including HR policies, processes, and applicable state and federal laws, ensuring understanding and compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Consulted with HR Director and top executives on strategic planning.
- Head of Wellness Committee and Associate Recognition and Appreciation Committee.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Distributed employee engagement surveys to identify areas of improvement.
- Developed recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, and talent planning.
- Recruited top talent to maximize profitability.
- Managed recruitment process and life-cycle.
- Identified future talent needs and proactively recruited and developed talent pool.
ResCare Community Living (a BSHS Company)Fort Wayne, IN
HR Manager, HR Coordinator , Marketing Manager
07.2009 - 11.2014
Job overview
- Oversaw all operational Human Resources activities for close to 300 staff, which also includes direct supervision of HR Coordinator and Trainer.
- Facilitated successful HR policy implementation and enforcement to maintain legal and operational compliance.
- Assisted Regional HR Director with state issues.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Oversaw disciplinary action and terminations.
- Oversaw investigations for employment-related claims which including EEOC and Abuse & Neglect and provided investigation and consultation support to managers.
- Coordinated and administered all FMLA/LOA leaves and related issues.
- Monitored and coordinated all aspects of benefit administration.
- Administered work comp program as defined by corporate Risk Management/OSHA policies and procedures.
- Coordinated and participated in unemployment hearings on behalf of operation.
- Responsible for employee onboarding, training, retention and recruitment.
- Responsible for employee relations and fostering teamwork/open-door environment conducive to positive dialogue across the organization.
- Served on Dream Team, Peer Review, and R&R Committee.
- Coordinated all community service projects and ensured operation met goal of a minimum of 10 /year.
Education
University of South FloridaTampa, FL
Certificate of Completion from Diversity, Equity And Inclusion in The Workplace
05.2021
University Overview
- Relevant Coursework: Emotional Intelligence, Stereotypes & Biases, Understand your Organization, Future of your Organization thorough D&I, Recruitment & Retention, Community Outreach, and Sustainable Business Model
- Professional Development: Essential practices and tools designed to increase employee diversity and to create a business model that embraces equity and inclusion.
Purdue UniversityFort Wayne, IN
Associate of Science from Organizational Leadership & Supervision
05.1997
University Overview
- Professional Development: Human Resources
- Relevant Coursework: Human Resources, Employment Law, Diversity, Equity & Inclusion, and Ethics
Skills
- Kronos & ADP & iCIMS Software
- Workplace Diversity Cultivation
- Company Leadership
- Best Practices and Methodologies
- Operational Compliance
- Employment Law Compliance
- Mergers and Acquisitions
- Employee Relations Oversight
- Training and Development
- Operational Requirements
- Talent Acquisition
- Recruitment Strategies
Affiliations
- Society of Human Resource Management
- Northeast Indiana Human Resource Association
- Community Transportation Network Board of Directors
- Kentuckiana Pug Rescue
- Fort Wayne Derby Girls Fundraising Mgr 2013-2017
- Fort Wayne Derby Girls BOD-President 2008-2012
- FWDG BOD & Sponsorship Chair 2006-2008
Certification
- SHRM-SCP - SHRM Senior Certified Professional 2/2023
- Diversity, Equity, & Inclusion in The Workplace, University of South Florida - 05/2021
Timeline
Regional Human Resources Manager
BrightSpring Health Services
12.2017 - Current
Regional Field Staffing Leader
BrightSpring Health Services
11.2016 - 12.2017
Human Resources Manager
Extension Healthcare
11.2014 - 10.2016
HR Manager, HR Coordinator , Marketing Manager
ResCare Community Living (a BSHS Company)
07.2009 - 11.2014
University of South Florida
Certificate of Completion from Diversity, Equity And Inclusion in The Workplace
Purdue University
Associate of Science from Organizational Leadership & Supervision
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