Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Shannon Farris-Campbell

North Highlands,CA

Summary

Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

2
2
years of professional experience

Work History

Crew Team Member

Quick Quack Car Wash
Sacramento, CA
05.2023 - 06.2024
  • Stocked shelves with supplies necessary for car detailing services.
  • Reported any maintenance issues concerning equipment or facility promptly.
  • Inspected vehicles for damage prior to washing and notifying management of any issues.
  • Greeted customers and provided excellent customer service.
  • Operated pressure washers and other equipment in a safe manner.
  • Maintained cleanliness of work area throughout shift.
  • Adhered to company policies regarding operating procedures and safety standards.
  • Provided accurate estimates for services requested by customers.
  • Ensured proper disposal of used materials according to company guidelines.
  • Ensured that all safety protocols were followed while working with hazardous chemicals.
  • Operated cash register and processed cash, credit card and check payments.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Participated in team meetings and contributed ideas for improving service.
  • Adhered to all safety protocols and guidelines to prevent accidents.

Carpet Cleaning Technician

Madden Plus Carpet Cleaning
Sacramento, CA
05.2022 - 04.2023
  • Ensured all tools were properly maintained according to manufacturer instructions.
  • Inspected carpets for signs of wear or damage before beginning work.
  • Monitored inventory levels of supplies needed for each job site visit.
  • Assisted in setting up hoses, tanks and power cords at job sites.
  • Vacuumed carpets to remove dirt and debris prior to deep cleaning.
  • Reported any damages found during the service call back to office staff.
  • Maintained cleaning machines and tools and verified excellent condition before using at customer site.
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed company uniform, performance and security policies with every job.
  • Monitored building security and safety by locking doors or avoiding hazards.

Education

High School Diploma -

Foothill High School
Sacramento, CA
06-2023

Skills

  • Cleaning and sanitation
  • Customer Engagement
  • Teamwork and Collaboration
  • Equipment Maintenance
  • Cleaning
  • Initiative and Self-Motivation
  • Positive Company Representation
  • Clear Communication
  • Safe Vehicle Operation
  • Workplace Efficiency
  • Integrity and Honesty
  • Time Management
  • Complex Problem-Solving
  • Valid Driver's License

Affiliations

  • Well rounded athlete
  • Enjoy water sports
  • Avid snowboarder

Accomplishments

  • Entry Level Construction Apprentice Certificate

References

References available upon request.

Timeline

Crew Team Member

Quick Quack Car Wash
05.2023 - 06.2024

Carpet Cleaning Technician

Madden Plus Carpet Cleaning
05.2022 - 04.2023

High School Diploma -

Foothill High School

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Shannon Farris-Campbell