Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Shannon Fasanelli

Shannon Fasanelli

Revere,MA

Summary

  • I am a motivated worker,
  • I will always come to work ready to work with a positive attitude
  • I love to work and learn new skills
  • I love a challenge
  • I’m easygoing and like to be able to make a difference
  • I’m always looking for ways to excel in my career

Efficient Carpenter equipped with tools necessary to complete tasks on time and with little guidance.

Capable [Type] professional with outstanding background in applying a strong work ethic to perform daily construction duties. Intelligent in planning tasks by performing simple and complex calculations. Safety-minded in following procedures, maintaining organized workspaces and using tools properly.

Successful [Job Title] bringing [Number] years of expertise in building construction, maintenance and remodeling to new position with challenging and rewarding employer. Knowledgeable and skilled in various construction techniques, procedures, carpentry tools and equipment. Team-oriented in communicating with others to complete excellent rough carpentry work and share information needed to complete finish carpentry tasks.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Overview

5
5
years of professional experience

Work History

Carpenter/Laborer

Resource Staffing
Needham, MA
08.2023 - Current
  • Installed and constructed wooden framework for buildings, walls, doors, and other structures.
  • Assisted carpenters in measuring, cutting, and fitting lumber for construction projects.
  • Loaded and unloaded building materials from trucks with a crane or hoist.
  • Cleaned up job sites at the end of each day to maintain a safe working environment.
  • Used hand tools, portable power tools and standard measuring instruments to complete daily tasks.
  • Constructed, installed and repaired cabinets, shelves, flooring, doors and window frames.
  • Cleaned and maintained shop areas to reduce hazards.
  • Inspected work to verify quality and conformance to specifications.
  • Assisted with workflow coordination and task delegation to meet project needs.
  • Planned projects by identifying necessary equipment, tools needed and required assistance.
  • Worked independently on projects and tasks within carpentry team.
  • Maintained clean and organized workplace to optimize performance, efficiency and safety.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.
  • Installed windows, flooring or trim using hand or power tools.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
  • Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
  • Measured and marked cut lines on materials using ruler or marking gauge.
  • Covered subfloors with building paper and lay hardwood or parquet floors by nailing to subfloor or cementing to mastic base.
  • Maintained records and documented actions for progress reports.

Customer Service Representative

Labor Ready Staffing
Boston, MA
07.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Mentored junior team members and managed employee relationships.
  • Increased customer satisfaction ratings [Number]% by effectively answering questions, suggesting effective solutions and resolving issues quickly.

Special Events Assistant

Deans Concessions
Charlestown, MA
03.2019 - Current
  • Loading up the trailers, for events,
  • Lemonade Stand, grills, chicken and fresh cut French fries
  • Doing the food shopping for the events at Restaurant Depot
  • Preparing for Events
  • Loading trailers with tents, ice buckets
  • Cotton Candy
  • Sodas, water bottles
  • Fried dough
  • Fried Oreos
  • Cleaning Products for after the event’s finished
  • Packing utensils for event

  • Organized catering services for events, such as ordering food and beverages, arranging serving tables and providing necessary supplies.
  • Supervised setup, breakdown and clean up of event spaces before and after each event.
  • Provided support to guests during special events by answering questions or addressing concerns.
  • Collaborated with other departments to ensure successful execution of all aspects of the event.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Worked with professional and trade associations to create memorable and successful events.
  • Attended and participated in industry events.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Oversaw work of up to [Number] staff seamlessly executing professional events.
  • Sourced speakers and special guests for wide range of corporate, industry and charitable events.

Housekeeping

Hilton Hotel & Suites
Woburn, MA
03.2022 - 09.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Delivered products to customer locations on time.
  • Maintained schedule of class assignments to meet deadlines.

Education

Certificate Degree - Construction

Building & Construction Trades Council
Boston, MA
11-2004

High School Diploma -

Malden High School
Malden, MA
06-2003

Skills

  • Residential cleaning
  • Customer Service
  • Machine Operator
  • Power Tools (2) years
  • Housekeeping
  • Floor-layer
  • Demolition
  • Install Carpeting
  • Install floor protector

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Timeline

Carpenter/Laborer

Resource Staffing
08.2023 - Current

Customer Service Representative

Labor Ready Staffing
07.2022 - Current

Housekeeping

Hilton Hotel & Suites
03.2022 - 09.2022

Special Events Assistant

Deans Concessions
03.2019 - Current

Certificate Degree - Construction

Building & Construction Trades Council

High School Diploma -

Malden High School
Shannon Fasanelli