Shannon Fehlberg
Oxford,MI
Summary
Dynamic Senior Conventional Underwriting Advocate at Mr. Cooper/Flagstar Bank with expertise in loan underwriting and risk assessment. Proven track record of exceeding quotas and providing exceptional guidance to loan officers. Skilled in documentation review and customer support, ensuring efficient condition clearance and compliance with industry standards.
Overview
20
20
years of professional experience
Work History
Senior Conventional Underwriting Advocate
Mr. Cooper/Flagstar Bank
Oxford , MI
02.2015 - Current
- Maintained an up-to-date knowledge of current industry standards and guidelines.
- Provided guidance and direction to loan officers and processors regarding complex conditions.
- Underwrite Conventional and Non QM files.
- Answer Conventional and Non QM scenarios and guideline questions.
- Review rushed or missed conditions by the original Underwriter.
Home Affordable Underwriter
Flagstar Bank
Troy, MI
04.2012 - 02.2015
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval.
- Underwrote and cleared conditions on all Home Affordable loans.
- Met or exceeded daily quota of 6 new underwrites per day.
- Assisted in Underwriting Consumer loans.
Assistant Underwriter/Customer Support Specialist
Flagstar Bank
Troy, MI
09.2005 - 04.2012
- Generated reports and documentation for senior management and underwriting staff.
- Inspected financial statements, credit information and title data to complete underwriting process.
- Assigned out new files to the Underwriters daily.
- Reviewed and cleared a minimum of 10 conditions per day.
- Answered 75 calls per day to assist customers with scenarios, guidelines, and condition review.
Education
High School Diploma -
Lapeer Community Schools
Lapeer, MI06-2000
Business
Lapeer County Vocational Center
Attica, MI06-2000
Skills
- Loan underwriting
- Risk assessment
- Documentation review
- Guideline interpretation
- Credit analysis
- Condition clearance
- Customer support
References
References available upon request.
Timeline
Senior Conventional Underwriting Advocate
Mr. Cooper/Flagstar Bank
02.2015 - Current
Home Affordable Underwriter
Flagstar Bank
04.2012 - 02.2015
Assistant Underwriter/Customer Support Specialist
Flagstar Bank
09.2005 - 04.2012
High School Diploma -
Lapeer Community Schools
Business
Lapeer County Vocational Center